Activate a License for Multitenant Service Provider Backbone Through

Common Services

Where Can I Use This?	What Do I Need?
Tenant or Tenant Service Group (TSG) Commercial deployments	Prisma Access license Service Provider (SP) Backbone license Email activation link Role: Multitenant Superuser or Superuser

Service Provider (SP) Backbones enable service providers to offer granular

Prisma Access

egress traffic routes to their customers. Verify if this activation process applies to you.

SP Backbone activation can be done only at the top-most, root-level, parent tenant. Only one backbone license can be claimed per root tenant. The first step is to create a backbone configuration. After creating the backbone configuration, you can activate the license at the root level of your tenant hierarchy. After that is done, subtenants can be activated to use the backbone that is set up.

The following steps assume that you have already added tenants to create a multitenant hierarchy and created a backbone configuration.

After you receive an email from Palo Alto Networks identifying the Service Provider (SP) Backbone license you are activating, click the email link to begin the activation process.

Select
Get Started with Service Provider Backbone
in your email.
You are automatically directed to
Common Services
Subscription & Add-ons
, where you activate the subscription for your product.
Select an existing top-most, root-level, parent
Tenant
:

Select the
Customer Support Account
for the tenant.
Agree to the terms and conditions
, and
Activate
.
Common Services
Tenant Management
displays the status of the activation, such as
initializing
or
complete
.
After the status is
complete
, you can activate a cloud-managed
Prisma Access
license for any tenant in the multitenant hierarchy and assign the SP Backbone to it.
For Add SP Interconnect to Tenant, select one of the following:
Use
Prisma Access
backbone
to use
Prisma Access
for egress traffic. This uses public cloud providers for network backbone, such as: GCP, AWS, Azure.
Use Service Provider backbone
to use internet service provider backbones for
Prisma Access
egress traffic, such as: BT, Orange, AT&T. Choose one of the backbones that you configured.

If you selected to use a Service Provider backbone, you can
Set Region Exceptions
to exclude internet service provider backbones in these regions. The excluded regions use
Prisma Access
for network backbone instead.
Save
and
done
.
Agree to the Terms and Conditions
and
Activate
.
(
Optional
) Manage and monitor your service provider backbones and connections.