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INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

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Prisma Access Docs

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Select a Document
- 6.1 Preferred and Innovation
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- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
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Activation & Onboarding
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- 4.0 & Later
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Incidents & Alerts

INC_SC_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

INC_SERVICE_DEGRADATION

INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

Learn about the INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY incident.

Incident Code	INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY
Title Template	Site capacity exceeded {threshold_value}% usage for {initial_days_for_raise} days in the last {alert_evaluation_lookback_window_days} days for Site {site_name} {initial_direction} traffic
Category	Network and Traffic
Subcategory	Site/Tunnel
Description	A Service Connection site within the network has been operating beyond its capacity for a prolonged period. This extended overutilization can lead to performance degradation and potential service disruptions for users relying on this connection.
Raise Condition	Incident is Raised when site capacity exceeded 100% usage for at least 3 days in the last 5 days for at least 1 hours a day in the given direction
Clear Condition	Incident is Cleared when site capacity didn't exceeded 90% usage in the last 8 days for at least 1 hours a day in the given direction

INC_SC_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

INC_SERVICE_DEGRADATION