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- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
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- 4.0 & Later
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Prisma Access

INC_SERVICE_DEGRADATION_INTERNET_ACCESS

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Expand All | Collapse All

Prisma Access Docs

Release Notes
Select a Document
- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
Activation & Onboarding
Administration
Select a Document
- 4.0 & Later
- Prisma Access China
Integrations
Incidents & Alerts

INC_SERVICE_DEGRADATION_CERTIFICATE_EXPIRY

INC_SERVICE_DEGRADATION_MOBILE_USER_CONNECTIVITY

INC_SERVICE_DEGRADATION_INTERNET_ACCESS

Incident Code	INC_SERVICE_DEGRADATION_INTERNET_ACCESS
Severity	Critical
Title	Ability to connect to internet applications may be impacted
Description	We are aware of a service degradation with Prisma Access that may be impacting internet access. We're working on restoring the experience and will provide the next update in the Activity widget below. No action is required on your side.
Category	Network Services
Subcategory	Prisma Access Infrastructure
Raise Condition	Internal incidents related to Internet access are raised.
Clear Condition	Internal incidents related to Internet access are cleared.

INC_SERVICE_DEGRADATION_CERTIFICATE_EXPIRY

INC_SERVICE_DEGRADATION_MOBILE_USER_CONNECTIVITY