Prisma Access
Upgrade the Cloud Services Plugin
Table of Contents
Upgrade the Cloud Services Plugin
| Where Can I Use This? | What Do I Need? |
|---|---|
|
|
Use the following procedure to upgrade the Cloud Services plugin.
Prisma Access
uses the Cloud Services plugin in Panorama to activate its functionality.
For
a list of the Panorama software versions that are supported with
Prisma Access, see Minimum Required Panorama Software
Versions in the Palo Alto Networks Compatibility
Matrix.
Before you upgrade the plugin, remove any non-Prisma
Access templates from Prisma Access template stacks to avoid commit
validation errors after upgrade and make sure that the Panorama
that manages Prisma Access is running a supported PAN-OS version.
Use
one of the following tasks to download and install the Cloud Services
plugin.
HA Deployments Only—If you have two Panorama appliances configured in High Availability (HA) mode, install
the plugin on the Primary HA pair first, then the Secondary.
- Determine the upgrade path for the plugin to which you want to upgrade.For some upgrade paths, you need to upgrade your plugin sequentially. For example, to upgrade from a 3.0 Preferred plugin to a 6.1 plugin, you must first perform interim upgrades to 3.1, 4.0, 4.1, 5.0, 5.1, and 6.0 before upgrading to 6.1.Download and install the Cloud Services plugin versions you require.
- To download and install the Cloud Services plugin by downloading it from the Customer Support Portal, complete the following steps.
- Log in to the Customer Support Portal and select .
- Find the Cloud Services plugin in the Panorama Integration Plug In section and Download it.Do not rename the plugin file or you will not be able to install it on Panorama.
- Log in to the Panorama Web Interface of the Panorama you licensed for use with the Prisma Access, select and Browse for the plugin File that you downloaded from the CSP.
- Install the plugin.
- To download and install the new version of the Cloud Services plugin directly from Panorama, complete the following steps:
- Select and click Check Now to display the latest Cloud Services plugin updates.
![]()
- Download the plugin version you want to install.
- After downloading the plugin, Install it.
(Upgrades from Prisma Access 5.1 or earlier If you are upgrading from a Cloud Services plugin of 5.1 or earlier to 5.2 or later, go to , Disable and then Enable the Plugina choice in the Plugins tab, and commit your changes to Panorama ().After upgrading the Cloud Services plugin from 5.1 to 5.2 or later, the previously-configured Roles are not applied to the configuration, even though the configuration appears in the Panorama UI. Without performing the Disable and Enable operation, you cannot view the Cloud Services tab in Panorama.![]()
Commit and Push your changes.
