Prisma Access and Panorama Version Compatibility
Learn about the version compatibility between Prisma™
Access (Panorama™ Managed) and Panorama.
This section provides you with the minimum and maximum
versions of Panorama™ to use with Prisma™ Access, along with the end-of-service
(EoS) dates for Panorama software versions with Prisma Access.
Minimum Required Panorama Software Versions
The Cloud Services plugins require the following minimum
Panorama™ software versions:
Software Version | Minimum Required Panorama Version |
|---|---|
3.0 Preferred and Innovation |
FedRAMP
Prisma Access deployments require a Panorama version of 10.0.7. |
2.2 Preferred |
FedRAMP Prisma
Access deployments require a Panorama version of 10.0.7. |
2.1 Preferred |
|
2.1 Innovation |
If
you use the Enterprise DLP plugin or Explicit Proxy with Prisma
Access, a minimum Panorama version of 10.0.5 is required. |
2.0 Preferred |
|
2.0 Innovation |
If
you use the Enterprise DLP plugin or Explicit Proxy with Prisma
Access, Panorama must run PAN-OS 10.0.5 or a later PAN-OS 10.0 version. |
End-of-Support (EoS) Dates for Panorama Software Version
Compatibility with Prisma Access
When Prisma™ Access upgrades its infrastructure and
dataplane after a major release, the upgrades can be incompatible
with earlier Panorama™ versions. Because of the fast-paced release
of Prisma Access and the Cloud Services plugin, the software compatibility
end-of-support (EoS) dates for Panorama are shorter than the software
end-of-life dates for Panorama releases and apply to Panorama version
compatibility with Prisma Access only.
If the Panorama appliance that manages Prisma Access is running
a software version that is incompatible (not supported) with the
upgrades, you must upgrade Panorama to a compatible version to take
full advantage of the capabilities of the infrastructure and dataplane
upgrades. It is the goal of Palo Alto Networks to make this process
as seamless as possible; for this reason, we make every effort to
provide you with adequate notice of Panorama and Prisma Access version
compatibility requirements.
Use the dates in the following table to learn when a Panorama
software version manages Prisma Access is no longer compatible with
Prisma Access. Then, before the EoS date, perform an upgrade to
a supported Panorama version.
To find the latest EoS compatibility information
for your Panorama software with Prisma Access, log in to the Panorama
appliance that manages Prisma Access, select the Service Setup page
(),
and view the information in the
Panorama
Cloud Services
Configuration
Service Setup
Panorama Alert
section.
See Notifications and Alerts for
Panorama, Cloud Services Plugin, and PAN-OS Dataplane Versions for
details.Panorama Software Version | EoS Dates for Prisma Access Deployments |
|---|---|
PAN-OS 9.1 | August 1st, 2022 Before this date,
you must upgrade your Panorama to a minimum version of 10.0 or,
10.1 (10.1 is only supported after you have upgraded to 2.2 Preferred).
Palo Alto Networks will update this document with more specific
upgrade guidelines as newer Panorama software releases become generally available. |
Any release later than PAN-OS 10.0 | Not supported with the exception of
2.2 Preferred. For Prisma Access 2.2 Preferred only, Panorama 10.1
is supported, but do not install PAN-OS 10.1 on your Panorama until
after your dataplane is upgraded and you install the 2.2 plugin. For
all other releases, while all PAN-OS 10.0 versions are supported
for use with Prisma Access, do not upgrade your Panorama to a
version later than PAN-OS 10.0 (such as PAN-OS 10.1) when those
releases become available; those releases are not supported by Prisma
Access. |
The Panorama upgrade is required regardless of the Cloud Services
plugin version you are running at the EoS date. You cannot continue
using an earlier version of the Cloud Services plugin with an earlier,
unsupported version of Panorama software.
The following Panorama software versions are already EoS and
you cannot use them with Prisma Access:
- PAN-OS 9.0—EoS on February 1, 2021
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