Prisma Access and Panorama Version Compatibility
Learn about how the version compatibility between Prisma
Access (Panorama Managed) and Panorama.
When Prisma Access upgrades its infrastructure and dataplane
after a major release, the upgrades can be incompatible with earlier
Panorama versions. Because of the fast-paced release of Prisma Access
and the Cloud Services plugin, the software compatibility (end-of-support)
dates for Panorama are shorter than the software end-of-life dates
for Panorama releases and apply to Panorama version compatibility
with Prisma Access only.
If the Panorama appliance that manages Prisma Access is running
a software version that is incompatible (not supported) with the
upgrades, you must upgrade Panorama to a compatible version to take
full advantage of the capabilities of the infrastructure and dataplane
upgrades. It is Palo Alto Networks’ goal to make this process as
seamless as possible; for this reason, we make every effort to provide you
with adequate notice of Panorama and Prisma Access version compatibility requirements.
Use the dates in the following table to learn when the software
version of the Panorama that manages Prisma Access is no longer
compatible with Prisma Access. Before the end-of-support date, you
should plan to perform an upgrade to a supported Panorama version.
To find the latest EoS compatibility information
for your Panorama with Prisma Access, log in to the Panorama appliance
that manages Prisma Access, select the Service Setup page (),
and view the information in the
Panorama
Cloud Services
Configuration
Service Setup
Panorama Alert
section.
See Notifications and Alerts for
Panorama, Cloud Services Plugin, and PAN-OS Dataplane Versions for details.Panorama Software Version | End-of-Support Dates for Prisma Access Deployments |
---|---|
9.0 | February 1, 2021 Before this date,
you must upgrade your Panorama version to 9.1.2 or later. Starting
with the Cloud Services plugin 1.8, Panorama versions of 9.0. x are
not supported and a minimum version of 9.1.2 is required.A
Panorama version that is incompatible with Prisma Access includes
all versions of that release; for example, when a 9.0 release is
incompatible, all current 9.0.x versions of that release, including
9.0.4 and 9.0.7, are incompatible. |
9.1 | August 20, 2021 Before this date,
you must upgrade your Panorama to a version that is later than 9.1.x.
Palo Alto Networks will update this document with more specific
upgrade guidelines as newer Panorama software releases become generally
available. |
The Panorama upgrade is required, regardless of the Cloud Services
plugin version you are running at the end-of-support date. You cannot
continue using an earlier version of the Cloud Services plugin with
an earlier, unsupported Panorama version.
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