Prisma SD-WAN
Activate Prisma SD-WAN License for Return Users
Table of Contents
Activate Prisma SD-WAN License for Return Users
Learn how to activate your Prisma SD-WAN tenants through Common Services for
repeat visits.
Follow these steps if you have already completed new purchase
Prisma SD-WAN license activation, you have already created your
tenant hierarchy through tenant management, and you are returning
to activate a Prisma SD-WAN subscription in additional child
tenants in your existing hierarchy.
- Log in with your email address.Choose the Customer Support Account number that you want to use to claim the license.As of December 2023, you can choose a different Customer Support Account than you chose during first-time activation. This is important in various scenarios such as, if you have different teams providing support for different instances of Prisma SD-WAN within the same tenant service group (TSG).Allocate the subscription to the recipient tenant of your choice.
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Select the Region nearest to the storage location of the data logs.There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.Agree to the Terms and Conditions.Activate Now. The products and add-ons that you are activating (such as Prisma SD-WAN or Strata Logging Service) are now provisioned. As the subscriptions are activating, the progress status will display. When the process is complete, the tenant status displays as Up. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the account that you used when you began this process.From here, the steps are the same for first time activation or return visit activation. Continue on to complete the activation with the steps that follow.
