Launch Prisma SD-WAN Web Interface

1. Click Launch Prisma SD-WAN to access the Prisma SD-WAN web interface.

   Click the Prisma SD-WAN tile on the hub to launch the application in future.

   After activation of the Prisma SD-WAN application, you can manage user roles in the Prisma SD-WAN application. If you have a Super User role in the Customer Support Portal, then the first time you access the Prisma SD-WAN application through the Palo Alto Networks hub, you will have the Super Administrator role in the Prisma SD-WAN application. If you are not assigned a Super User role in the CSP, you will have a View-only User role in the Prisma SD-WAN application.

   This role can be changed by another user with Super or IAM privileges to any other role defined in the Prisma SD-WAN application. When you next log in to the Prisma SD-WAN application from the hub, you will have privileges in Prisma SD-WAN as defined by your user role.

   For CSP user, contact your Sales Engineer for the sign-in credentials for the Customer Support Portal (CSP).
2. After you obtain the Username and Password, sign in to the hub using the provided credentials.
3. Click the Prisma SD-WAN tile to launch the Prisma SD-WAN web interface. There is no activation required.
4. Read and agree to the End User License Agreement to launch the Prisma SD-WAN web interface.

   • When you sign in to your Customer Support Portal account, click MembersManage Users to edit the user roles of the users from Edit User.
   • If you have the Super User role, then you can click MembersCreate New User to add a new user in the CSP account. We recommend only one Super User role in the CSP account. With a Super User role in the CSP account, you have a Tenant Super role in the Prisma SD-WAN application. You can optionally create a new user in the CSP account as a Standard User who has view-only permissions in the CSP account. However, the new Standard User created in the CSP account can then be changed to IAM Administrator, Network Administrator, Security Administrator, or View-only User in the Prisma SD-WAN application as per the previously existing user roles for that user in Prisma SD-WAN.

   • The existing users in the Prisma SD-WAN application are not migrated to the CSP account and the existing user roles and privileges continue to remain unchanged. You can create a new user in the CSP account as a Standard User, who can then launch Prisma SD-WAN from the Hub. A new user created in the CSP account has a corresponding new user created in the Prisma SD-WAN application also. Thus, you may find duplicate user roles in the Prisma SD-WAN application if the existing user roles in Prisma SD-WAN are created by the same name in the CSP account also.
   • The user roles seen in the Prisma SD-WAN application and the CSP account may not map to each other with similar user roles. Thus, any change made to the user role in the Prisma SD-WAN application will not reflect in the CSP account user role for the same user.
   • If you delete a user in the Prisma SD-WAN application, you must manually delete the same user from the CSP account.