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    Prisma SD-WAN

    Prisma SD-WAN MSP Dashboard

    Table of Contents

    Prisma SD-WAN MSP Dashboard

    Monitor your devices and tenants using the Prisma SD-WAN MSP dashboard.
    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN (Managed by Strata Cloud Manager)
    • Prisma SD-WAN
    Monitor your devices and tenants using the Prisma SD-WAN MSP dashboard. After logging in to the Strata Cloud Manager, click the user icon in the left navigation pane and select theStrata Multitenant Cloud Manager app.
    The Summary screen displays a high-level summarized status of all your tenants. The information is refreshed every 5 minutes. The Summary screen offers you the following widgets:
    For a single tenant, to manage your ION devices, use ConfigurationPrisma SD-WANION Devices. For MSP users, to move ION devices between tenants, use ManageDevices on the MSP Dashboard.
    WidgetDescription
    Tenants by Open IncidentsDisplays the open alarms by priority across all your tenants. Click a priority to view the Incidents page. The tenant count shows the total number of tenants available under the MSP tenant.
    Top Tenants with Open IncidentsDisplays the tenants with the maximum open alarms for a data center site, branch site or across devices. Select the Data Center, Branch Sites, or ION Devices tab to view the respective alarms. Click the alarm count to view the Incidents page.
    Open Incidents by CodesDisplays the number of open alarms based on the alarm codes. Click the Impacted Tenant to view the alerts and alarms for the tenant on the Events page within the tenant portal.
    If more than one tenant has the same alarm, then an alarm count is displayed. Click the alarm count to view the Incidents page on the MSP Portal.
    Branch HealthDisplays the health of a branch site. A branch has poor health when the site health score is less than 60. The branch health score is determined by the best link health score. So if all links have a health score lower than 60, the branch health score would accordingly be lower than 60.
    Branch Link HealthDisplays the health of the Secure Fabric links for branches across all tenants.
    Good—Indicates a health score>80.
    Fair—Indicates a health score between 60-80.
    Poor—Indicates a health score<60.
    Top Tenants with Poor LinksDisplays the top tenants who have poor link health in percentage. Prisma SD-WAN calculates poor link health percentage for a tenant by dividing the number of links having a health score of less than 60 by the total links for the tenant and multiplying by 100.
    Devices to Controller ConnectivityDisplays the number of online and offline devices connected to the Prisma SD-WAN controller for a branch and data center site. Click View All Tenants with Offline Devices to view the device metrics for a tenant.

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