Known Issues

Review the open issues in Prisma Access Insights.

These are the issues we’re currently working on.

ID	Description
PAI-665	The number of Connected Users provided in Insights does not match the number of Current Users in Panorama ( Panorama Cloud Services Status Status Mobile Users ).
PAI-651	When you Export to CSV , the CSV file has the following issues: The column title names do not match the columns in the user interface. The file includes additional columns not in the user interface. The status of a site may appear as a number; for example, 0 is Down and 1 is Up . When a filter is applied, the CSV includes data outside the scope of that filter.
PAI-434	When there are more than 10,000 entries in the Mobile Users List on Dashboards Mobile Users Mobile Users , there is a delay in the time to load the page details.
PAI-383	If you attempt to access Prisma Access Insights in a second tab while you already have one open, the second tab will fail to load. Workaround : Use a single tab to work in Access Insights.
PAI-368	In tables that display tunnels and site lists for Service Connections and Remote Networks, when you rename or delete a tunnel configuration on Prisma Access, the data in Dashboards Remote Networks/Service Connections/Mobile Users Site List does not display the current status. The information is displayed for 30 days after the change, and the tunnel status displays as Not Available .
PAI-296	When you Export to CSV , the resultant CSV file has the following issues: The column title names do not match the columns in the user interface. The file includes additional columns not in the user interface. The status of a site may appear as a number. 0 is Down and 1 is Up. If you have applied a filter, the CSV includes data outside the scope of the filter.