Review the open issues in Prisma Access Insights.
These are the issues we’re currently working on.
In a notification profile, there is no way to delete a webhook once the webhook has been added. Currently, if a customer wants to delete a webhook, they have to delete the notification profile and re-create it without the webhook. Alternatively, a customer can choose to disable the profile if they do not wish to receive alert notifications.
Tunnelsdashboard, the backup tunnel status is shown as being down, in red, when Okyo Garde is connected to the native tunnel.
A PAI alert and email needs to be created for the Mobile User/GlobalProtect gateway when the GlobalProtect pool is exhausted.
Prisma Access Locationdashboard, the
Cortex Data Lake Connectivitytab doesn’t have the option to select the Okyo Garde category.
Okyo Garde traffic data is not supported in the
Combined Traffic Distributionwidget on the
If you click on the group name to retrieve the users who belong to the group, occasionally you may not get a response back with an error saying ‘Failed to fetch data’. This could happen when the group has more than 50,000 users.
User ID and User Group Distribution Checkdialog, the
Timeoutcolumn should display a count down of the time left until the user ID to user IP mapping entry is valid. Instead, this field remains constant at the initial value it was assigned even though the count down is taking place on the server. So, it is likely that an entry showing you a high value in the
Timeoutcolumn of the
UserID-IP Mappingstable could no longer be there if you refresh the UI, because the count down value might have reached zero on the server.
There is a delay of 13 minutes between the time that a node is disconnected from the Cortex Data Lake database and the time when the node appears as disconnected in Insights widgets.
Connected Userswidget of
Monitoring Summarytab on the
Mobile Usersdashboard, toggling between
Averageusers for Explicit Proxy users does not work.
Mobile Usersdashboard, if you select
Connect Method, the options under the blue filter icon display
GlobalProtecteven though those filters do not apply to Explicit Proxy. If you select either of these options with
Explicit Proxyconnect method, they will not have any filtering effect on the data.
Map Viewof the
Mobile Usersdashboard, for users using Explicit Proxy, the flight path distinction between short range and long range distances will not be displayed.
If multiple user connections that use Explicit Proxy to connect to Prisma Access have the same source IP display as duplicate records if the browser version is same.
Alerts are not supported for Mobile Users using Explicit Proxy to connect to Prisma Access. However, you will be able to see the performance data for such users in the widgets.
Service Connectionsection of the
License Expiration Dateswidget in the
Summarydashboard does not display the Service Connection license information for a tenant even though the tenant may have a
When there are more than 10,000 entries in the Mobile Users List on
, there is a delay in the time to load the page details.
Dashboards Mobile Users
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