In a notification profile, there is no way to delete a webhook once the webhook has been added. Currently, if a customer wants to delete a webhook, they have to delete the notification profile and re-create it without the webhook. Alternatively, a customer can choose to disable the profile if they do not wish to receive alert notifications.

On the

Tunnels

dashboard, the backup tunnel status is shown as being down, in red, when Okyo Garde is connected to the native tunnel.

A PAI alert and email needs to be created for the Mobile User/GlobalProtect gateway when the GlobalProtect pool is exhausted.

On the

Prisma Access Location

dashboard, the

Cortex Data Lake Connectivity

tab doesn’t have the option to select the Okyo Garde category.

Okyo Garde traffic data is not supported in the

Combined Traffic Distribution

widget on the

Summary

Dashboard.

If you click on the group name to retrieve the users who belong to the group, occasionally you may not get a response back with an error saying ‘Failed to fetch data’. This could happen when the group has more than 50,000 users.

In the

User ID and User Group Distribution Check

dialog, the

Timeout

column should display a count down of the time left until the user ID to user IP mapping entry is valid. Instead, this field remains constant at the initial value it was assigned even though the count down is taking place on the server. So, it is likely that an entry showing you a high value in the

Timeout

column of the

UserID-IP Mappings

table could no longer be there if you refresh the UI, because the count down value might have reached zero on the server.

There is a delay of 13 minutes between the time that a node is disconnected from the Cortex Data Lake database and the time when the node appears as disconnected in Insights widgets.

In the

Connected Users

widget of

Monitoring Summary

tab on the

Mobile Users

dashboard, toggling between

Peak

and

Average

users for Explicit Proxy users does not work.

In the

Mobile Users

dashboard, if you select

Explicit Proxy

under

Connect Method

, the options under the blue filter icon display

OS/Version

and

GlobalProtect

even though those filters do not apply to Explicit Proxy. If you select either of these options with

Explicit Proxy

connect method, they will not have any filtering effect on the data.

In the

Map View

of the

Mobile Users

dashboard, for users using Explicit Proxy, the flight path distinction between short range and long range distances will not be displayed.

If multiple user connections that use Explicit Proxy to connect to Prisma Access have the same source IP display as duplicate records if the browser version is same.

Alerts are not supported for Mobile Users using Explicit Proxy to connect to Prisma Access. However, you will be able to see the performance data for such users in the widgets.

The

Service Connection

section of the

License Expiration Dates

widget in the

Summary

dashboard does not display the Service Connection license information for a tenant even though the tenant may have a

Service Connection

license.