Upgrade or Downgrade Considerations in Prisma SD-WAN ION Release 6.3
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Prisma SD-WAN

Upgrade or Downgrade Considerations in Prisma SD-WAN ION Release 6.3

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Upgrade or Downgrade Considerations in Prisma SD-WAN ION Release 6.3

Learn about the device upgrade and downgrade considerations for Prisma SD-WAN Release 6.3.
Where Can I Use This?What Do I Need?
  • Prisma SD-WAN
  • Prisma SD-WAN license
The following section details the upgrade path to Prisma SD-WAN release 6.3.x. Review the upgrade and downgrade considerations before upgrading to this release. The table describes the ION element software release naming convention for release 6.3.x.
ION ELEMENT SOFTWARE (SW) RELEASE NAMING CONVENTION
1st Digit - Primary Release2nd Digit - Release Number3rd Digit - Main Release Number4th Digit - SW Build Number
635b9
Prerequisite—Prior to upgrading branch ION devices to 6.1.x, ensure that all data center ION devices are running ION software version 5.4.x or higher.
Upgrade Or Downgrade Path
Use the following paths to upgrade to release 6.3.x, and use the path in reverse to rollback to the version you started from. When deciding which ".x" release to upgrade to, choose the one with the highest release and build number available.
4.7.1 -> 5.0.x -> 5.1.x -> 5.4.x -> 5.6.x -> 6.1.x -> 6.3.x
4.7.1 -> 5.0.x -> 5.2.x -> 5.5.x -> 5.6.x -> 6.1.x -> 6.3.x
5.0.x -> 5.2.x -> 5.5.x -> 5.6.x -> 6.1.x -> 6.3.x
5.1.x -> 5.4.x -> 5.6.x -> 6.1.x -> 6.3.x
5.2.x -> 5.5.x -> 5.6.x -> 6.1.x -> 6.3.x
5.4.x -> 5.6.x -> 6.1.x -> 6.3.x
6.0.x -> 6.1.x -> 6.3.x
6.2.x -> 6.3.x
Example: Your target release is 6.3.5, and you are currently on 5.6.15. The appropriate upgrade path in this case is 5.6.x 6.1.x6.3.x.. Assuming the highest available 6.1.x release in your tenant is 6.1.11-b2, your upgrade sequence would be 5.6.156.1.11-b26.3.5-b9.

Changes to Behavior in Prisma SD-WAN ION Device Release 6.3.6

App-engine

The App-engine resource limit has been set to 400 MB on platforms with 4 GB of memory, such as the ION 1200, ION 2000, and ION 1200-S. If the memory consumption exceeds this limit, the App-engine process will now restart to prevent resource exhaustion.

Cloud Hosted Service Detection

The method for detecting Cloud Hosted Services has changed. The system will now learn the domain name from the DNS query instead of the DNS response. If a cloud hosted domain (CDN) is queried and a custom application is not configured, the traffic will be classified as SSL rather than the actual cloud service.

Security Policy

A pre-validation step has been added to the security policy compilation process on low-end platforms (ION 1000, 2000, and 1200S). The system will now check for available memory before compiling the policy. If insufficient memory is detected, the policy will be rejected, and an alarm will be raised to help prevent out-of-memory (OOM) conditions and device reboots. The compilation process remains memory-intensive and can still lead to OOM issues with large or complex policies.

Upgrade or Downgrade Considerations in Prisma SD-WAN ION Device Release 6.3.1

The following table lists the new features that have upgrade or downgrade impact. Make sure you understand all upgrade/downgrade considerations before you upgrade to or downgrade from Prisma SD-WAN release 6.3.1.
FeatureUpgrade ConsiderationsDowngrade Considerations
Performance Policy
When upgrading to device version 6.3.1 or higher, if a performance policy is not attached to a site, default thresholds for LQM will be applied for path selection of both real time applications. After upgrading to 6.3.1 or higher you cannot create / update LQM and App performance thresholds from the advanced menu but, they can be deleted. If you are using the advanced menu, prior to upgrading to 6.3.x, review the Performance Policies and modify them to align with any configuration in your advanced menu. Any configured advanced menu values will be ignored by the device after the upgrade to 6.3.1 or higher.None
IPv6 BGP Support
NoneRemove the IPv6 configuration before downgrading the device software version.