The following are required for configuring Prisma SD-WAN and Zoom QSS CloudBlade:
You must have administrative or owner privileges to the Zoom account to grant
authorization for the SD-WAN app in the Zoom marketplace. You can disable the Zoom
integration for your tenants at any time, but if you do so and later want to enable
the Zoom integration for that tenant, you will be required to repeat the
The Zoom QSS in Prisma SD-WAN CloudBlade must be installed from the Prisma SASE
portal to onboard a tenant.
You must have purchased a Zoom Quality of Service Subscription (QSS) as an add-on
from Zoom. Zoom QSS offers packet loss, latency, jitter, framerate and resolution
for every user.
The Zoom QSS feature can be authorized through the Autonomous DEM (ADEM) interface,
however, the Zoom QSS Cloudblade must be enabled to view the SD-WAN dashboard.
You must be a Prisma SD-WAN greenfield tenant or tenant with a TSG ID.
You must have an AIOps license to view the Zoom application activities.
Consent for events and scopes used by Prisma SD-WAN must be allowed to
complete the onboarding process.