Prisma SD-WAN MSP Dashboard
Table of Contents
Prisma SD-WAN MSP Dashboard
Prisma SD-WAN
MSP DashboardMonitor your devices and tenants using the
Prisma SD-WAN
MSP dashboard. Monitor your devices and tenants using
the
Prisma SD-WAN
MSP dashboard. After logging in to the Prisma
SD-WAN MSP portal, access the dashboard by clicking Summary
Dashboard
. 
The
Summary
screen displays a high-level
summarized status of all your tenants. The information is refreshed
every 5 minutes.The Summary
screen offers
you the following widgets: Widget | Description |
|---|---|
Tenants by Open Alarms | Displays the open alarms by priority across
all your tenants. Click a priority to view the Alarms page.
The tenant count shows the total number of tenants available under
the MSP tenant. |
Top Tenants with Open Alarms | Displays the tenants with the maximum open
alarms for a data center site, branch site or across devices. Select
the Data Center , Branch ,
or Device tab to view the respective alarms. Click
the alarm count to view the Alarms page. |
Open Alarms by Codes | Displays the number of open alarms based on
the alarm codes. Click the Impacted Tenant to
view the alerts and alarms for the tenant on the Events page
within the tenant portal.If more than one tenant has the same
alarm, then an alarm count is displayed. Click the alarm count to
view the Alarms page on the MSP Portal. |
Branch Health | Displays the health of a branch site. A branch
has poor health when the site health score is less than 60. The
branch health score is determined by the best link health score.
So if all links have a health score lower than 60, the branch health
score would accordingly be lower than 60. |
Branch Link Health | Displays the health of the Secure Fabric links
for branches across all tenants. Good—Indicates a health score>80. Fair—Indicates
a health score between 60-80. Poor—Indicates a health score<60. |
Top Tenants with Poor Links | Displays the top tenants who have poor link
health in percentage. Prisma SD-WAN calculates poor link health
percentage for a tenant by dividing the number of links having a
health score of less than 60 by the total links for the tenant and
multiplying by 100. |
Devices to Controller Connectivity | Displays the number of online and offline devices
connected to the Prisma SD-WAN controller for a branch and data
center site. Click View All Tenants with Offline Devices to
view the device metrics for a tenant. |
You will be able to view statistics for
Branch
Health
, Branch Link Health
, and Top
Tenants with Poor Links
only after your tenant has been
migrated to the new data lake infrastructure. If you cannot view
statistics, contact the Palo Alto Networks Accounts Team.