Prisma SD-WAN MSP Dashboard
Table of Contents
Prisma SD-WAN MSP Dashboard
Monitor your devices and tenants using the Prisma SD-WAN
MSP dashboard.
| Where Can I Use This? | What Do I Need? |
|---|---|
|
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Monitor your devices and tenants using
the Prisma SD-WAN MSP dashboard. After logging in to the Prisma
SD-WAN MSP portal, access the dashboard by clicking Summary
Dashboard.
The Summary screen displays a high-level
summarized status of all your tenants. The information is refreshed
every 5 minutes.The Summary screen offers
you the following widgets:
| Widget | Description |
|---|---|
| Tenants by Open Alarms | Displays the open alarms by priority across all your tenants. Click a priority to view the Alarms page. The tenant count shows the total number of tenants available under the MSP tenant. |
| Top Tenants with Open Alarms | Displays the tenants with the maximum open alarms for a data center site, branch site or across devices. Select the Data Center, Branch, or Device tab to view the respective alarms. Click the alarm count to view the Alarms page. |
| Open Alarms by Codes | Displays the number of open alarms based on
the alarm codes. Click the Impacted Tenant to
view the alerts and alarms for the tenant on the Events page
within the tenant portal. If more than one tenant has the same
alarm, then an alarm count is displayed. Click the alarm count to
view the Alarms page on the MSP Portal. |
| Branch Health | Displays the health of a branch site. A branch has poor health when the site health score is less than 60. The branch health score is determined by the best link health score. So if all links have a health score lower than 60, the branch health score would accordingly be lower than 60. |
| Branch Link Health | Displays the health of the Secure Fabric links
for branches across all tenants. Good—Indicates a health score>80. Fair—Indicates
a health score between 60-80. Poor—Indicates a health score<60. |
| Top Tenants with Poor Links | Displays the top tenants who have poor link health in percentage. Prisma SD-WAN calculates poor link health percentage for a tenant by dividing the number of links having a health score of less than 60 by the total links for the tenant and multiplying by 100. |
| Devices to Controller Connectivity | Displays the number of online and offline devices connected to the Prisma SD-WAN controller for a branch and data center site. Click View All Tenants with Offline Devices to view the device metrics for a tenant. |
You will be able to view statistics for Branch
Health, Branch Link Health, and Top
Tenants with Poor Links only after your tenant has been
migrated to the new data lake infrastructure. If you cannot view
statistics, contact the Palo Alto Networks Accounts Team.