RMA Wizard
Let us learn about the RMA Wizard in Prisma SD-WAN. RMA Wizard is a tool on the web
interface that simplifies and automates the process of replacing unusable
devices.
| Where Can I Use
This? | What Do I Need? |
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The RMA Wizard is a tool on the web interface
that simplifies and automates the process of replacing unusable
devices. To facilitate the device replacement, the RMA Wizard copies
the device configuration of the old unused device and applies it
to the new replacement device, thereby automatically configuring the
new device.
When the RMA wizard is initiated, it prompts the user through
the necessary steps to replace the device. As part of the RMA process,
when the device to be replaced is selected, the system will take
a snapshot of the current device configuration. The RMA Wizard will
then unassign the device from the site, add a new device to the
same site, and copy the configuration over to the new device.
