Monitor SaaS Policy Rule Recommendations

Learn how to monitor SaaS policy rule recommendations on SaaS Security Inline.
Whether you create a new recommendation or update an active recommendation, the request displays a status:
Platform
Status
Cloud Managed Prisma Access
When Cloud Managed Prisma Access successfully detects the enabled policy rule recommendation, Prisma Cloud Cloud Management indicates
Synced
; otherwise, the policy rule status is blank.
NGFW and Panorama Managed Prisma Access
When one or more firewalls or Panorama successfully receives the enabled policy rule recommendation, the SaaS Security web interface indicates
Synced
; otherwise, the policy rule status is blank.
The most common resolution to a policy rule recommendation that is for the firewall administrator or Prisma Access administrator to refresh/fetch the latest data because neither Panorama nor the firewalls cache any policy recommendations.
Synced
does not mean that your firewall administrator imported the recommendation as a rule and saved it to the rulebase.
  1. Navigate to SaaS Security Inline.
  2. Select
    Policy Recommendations
    .
  3. Observe the status icon in
    Synced
    column.

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