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SaaS Security Administrator's Guide

Monitor SaaS Policy Rule Recommendations

Table of Contents

Monitor SaaS Policy Rule Recommendations

Learn how to monitor SaaS policy rule recommendations on SaaS Security Inline.

Whether you create a new recommendation or update an active recommendation, the request displays a status:

Platform	Status
Cloud Managed Prisma Access	When Cloud Managed Prisma Access successfully detects the enabled policy rule recommendation, Prisma Cloud Cloud Management indicates Synced; otherwise, the policy rule status is blank.
NGFW and Panorama Managed Prisma Access	When one or more firewalls or Panorama successfully receives the enabled policy rule recommendation, the SaaS Security web interface indicates Synced; otherwise, the policy rule status is blank. The most common resolution to a policy rule recommendation that is for the firewall administrator or Prisma Access administrator to refresh/fetch the latest data because neither Panorama nor the firewalls cache any policy recommendations. Synced does not mean that your firewall administrator imported the recommendation as a rule and saved it to the rulebase.

Platform

Status

Cloud Managed Prisma Access

When Cloud Managed Prisma Access successfully detects the enabled policy rule recommendation, Prisma Cloud Cloud Management indicates Synced; otherwise, the policy rule status is blank.

NGFW and Panorama Managed Prisma Access

When one or more firewalls or Panorama successfully receives the enabled policy rule recommendation, the SaaS Security web interface indicates Synced; otherwise, the policy rule status is blank.

The most common resolution to a policy rule recommendation that is for the firewall administrator or Prisma Access administrator to refresh/fetch the latest data because neither Panorama nor the firewalls cache any policy recommendations. Synced does not mean that your firewall administrator imported the recommendation as a rule and saved it to the rulebase.

Navigate to SaaS Security Inline.
To navigate to the Policy Recommendations view, select Discovered AppsPolicy Recommendations.
Observe the status icon in Synced column.

Modify Active SaaS Policy Rule Recommendations

Manage Enforcement of Rule Recommendations on Cloud Managed Prisma Access