Onboard a RingCentral App to SSPM

Table of Contents

Connect a RingCentral instance to SSPM to detect posture risks.

Where Can I Use This?	What Do I Need?
NGFW (Managed by Strata Cloud Manager) Prisma Access (Managed by Strata Cloud Manager)	SaaS Security Posture Management license Or any of the following licenses that include the Data Security license: CASB-X CASB-PA

For SSPM to detect posture risks in your RingCentral instance, you must onboard your RingCentral instance to SSPM. Through the onboarding process, SSPM logs in to RingCentral using administrator account credentials. SSPM uses this account to scan your RingCentral instance for misconfigured settings. If there are misconfigured settings, SSPM suggests a remediation action based on best practices.

SSPM gets access to your RingCentral instance by using Okta SSO credentials that you provide during the onboarding process. For this reason, your organization must be using Okta as an identity provider. The Okta account must be configured for multi-factor authentication (MFA) using one-time passcodes.

To onboard your RingCentral instance, you complete the following actions:

Collect Information for Accessing Your RingCentral Instance
Connect SSPM to Your RingCentral Instance

Collect Information for Accessing Your RingCentral Instance

To access your RingCentral instance, SSPM requires the following information, which you will specify during the onboarding process.

Item	Description
User email	An email address of an Okta user account. `Required Permissions:` The user must be assigned to the Super Admin role in RingCentral.
Password	The password for the Okta user account.
Okta Domain	The Okta subdomain for your organization. The subdomain was included in the login URL that Okta assigned to your organization.
MFA Secret Key	A key that is used to generate one-time passcodes for multi-factor authentication.

As you complete the following steps, make note of the values of the items described in the preceding table. You will need to enter these values during onboarding to access your RingCentral instance from SSPM.

Identify the Okta user account that SSPM will use to access your RingCentral instance. The user account must be assigned to the Super Admin role in RingCentral. SSPM needs this administrator access to monitor your RingCentral instance.

Remember which account you will use to access your RingCentral instance through Okta SSO authentication from SSPM. You will provide the login credentials to SSPM during the onboarding process.
To access the administrator account using Okta credentials:
1. Identify your Okta subdomain.
2. Generate and copy an MFA secret key.

Connect SSPM to Your RingCentral Instance

By adding a RingCentral app in SSPM, you enable SSPM to connect to your RingCentral instance.

From the Add Application page (Posture SecurityApplicationsAdd Application ), click the RingCentral tile.
Under posture security instances, Add Instance or, if there is already an instance configured, Add New instance.
Enter the user credentials, Okta domain, and MFA secret key for accessing your RingCentral instance and Connect.

Onboard a Qodo App to SSPM

Onboard a Salesforce App to SSPM

SaaS Security Docs

Onboard a RingCentral App to SSPM

SaaS Security Docs