The Strata Cloud Manager
Unified Incident Framework offers a
consistent and centralized approach to managing incidents across your various
security products. This framework addresses the challenges you face in monitoring
diverse network security deployments by consolidating all incidents into a single,
unified interface. This gives you comprehensive visibility into your entire security
infrastructure.
The unified dashboard displays a summary of all incidents, including the total number
of open incidents and breakdowns by product type, category, severity, and priority.
You can readily access detailed information for each incident, encompassing the
title, severity level, affected objects, recommended remediation steps, and relevant
timestamps.
The framework supports flexible notification mechanisms, including email, webhooks,
and integrations with ITSM systems, ensuring that you remain informed of critical
issues even outside the product interface. You can customize incident settings to
focus on issues pertinent to your specific deployments by defining criteria for
incident generation and configuring notification preferences.
Strata Cloud Manager now organizes Security Posture Settings under the Unified
Incident Framework to deliver a unified and contextual incident management
experience. Previously, you could access the security posture check from
Configuration > Posture > Settings. With the unified incident framework,
these security posture settings have moved to Incidents > Settings. This
update aligns all posture-related rules and custom checks with incident workflows,
enabling easier correlation between configuration issues and the incidents they
generate.
Leveraging the Unified Incident Framework provides the following benefits:
- Consistent Incident Management: Ensures a uniform approach to incident
handling.
- Faster troubleshooting: Centralized visibility and detailed information
facilitate quicker identification and resolution of issues.
- Informed Decision-Making: Comprehensive context enables a better
understanding of the impact and root cause of incidents.
- Improved Operational Efficiency: Streamlined processes and reduced
incident fatigue enhance overall operational effectiveness.
This comprehensive design helps you maintain optimal health and security across your
infrastructure, reducing the overhead and inefficiencies associated with managing
disparate alerting systems.