When remote users travel extensively or move between disparate network locations, their GlobalProtect® app often connects to a suboptimal or fixed portal address. This leads to slower connection times and inconsistent security experiences because the portal is geographically distant or poorly matched to the user’s current network conditions. Relying on manually configured or static portal lists introduces unnecessary friction for mobile workers and reduces overall connection reliability.

To ensure the fastest, most reliable connection for users, GlobalProtect 6.3 introduces the Intelligent Portal feature. This capability enhances the deployment and connection experience by automatically selecting the best available portal based on real-time network conditions and portal availability.

Intelligent Portal is supported for the Always-On and Always-On (Pre-logon) connection modes. It is also supported for Connect Before Logon if no portal addresses are manually defined. By automatically choosing the optimal portal, the app eliminates connection guesswork, thereby improving the user experience and ensuring consistent, high-speed security enforcement. For information on how to use this feature, see Configure Intelligent Portal.