By default, the URL filtering response pages explain why a requested URL can't be accessed and show the user's IP address, the requested URL, and the URL category. You can customize the response pages to meet the needs of your enterprise. For example, you can change the message displayed to users, add corporate branding, or link to an acceptable use policy.

To customize a response page, export it from a platform and modify it in a text editor. You can make updates using the provided response page variables and references. Response page variables correspond to the specific user, URL, and category that was blocked. Response page references enable the use of images, sounds, style sheets, and links.