Customize the URL Filtering Response Pages

Advanced URL Filtering

Customize the URL Filtering Response Pages

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End-of-Life (EoL)

Customize the URL Filtering Response Pages

Learn how to customize the URL Filtering response pages that display when users access sites in URL categories with block, continue, or override policy actions.
Where can I use this?
What do I need?
  • Prisma Access
  • PAN-OS
  • Advanced URL Filtering license (or a legacy URL filtering license)
  • Legacy URL filtering licenses are discontinued, but active legacy licenses are still supported.
  • Prisma Access licenses usually include Advanced URL Filtering capabilities.
By default, the URL filtering response pages explain why a requested URL can't be accessed and show the user's IP address, the requested URL, and the URL category. You can customize the response pages to meet the needs of your enterprise. For example, you can change the message displayed to users, add corporate branding, or link to an acceptable use policy.
To customize a response page, export it from a platform and modify it in a text editor. You can make updates using the provided response page variables and references. Response page variables correspond to the specific user, URL, and category that was blocked. Response page references enable the use of images, sounds, style sheets, and links.
Custom response pages larger than the maximum supported size are not decrypted or displayed to users. In PAN-OS 8.1.2 and earlier PAN-OS 8.1 releases, custom response pages on a decrypted site can't exceed 8,191 bytes; the maximum size is 17,999 bytes in PAN-OS 8.1.3 and later releases.

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