Upgrade using Panorama

1. Locally download and install the Prisma AIRS AI Runtime: Network intercept image with *.aingfw extension.

   When the image is successfully downloaded, the Panorama web interface shows the filename version with *.aingfw extension and platform as "AI Runtime Security".

   There is a known issue (PAN-288025) wherein Panorama can’t centrally manage the Prisma AIRS AI Runtime: Network intercept image.

   You can download (Panorama > Device Deployment > Software and Check Now) a Panorama managed Prisma AIRS AI Runtime: Network intercept from the Customer Support portal with the *.aingfw extension; however, you can't manage it through Panorama. This is because, the device group and template don’t connect when installing the image.

   Workaround: Download the image and manually deploy it on the firewall directly with the web interface or PAN-OS CLI commands.