In the map view, the number in the circles correspond to a cluster of user
devices that are currently connected. A dot represents a single user device. A
green circle or dot indicates a Good experience score. Likewise, a red one
indicates a degraded experience score. Degraded experience scores comprise of
Fair and Poor scores combined. A gray circle or dot indicates non monitored
devices. This can be for several reasons, such as AI-Powered ADEM not
being purchased, enabled, or properly configured for that device.
- Hover over a circle on the map to view a summary of the number of devices
with good, fair, poor, and unmonitored experiences in that location.
- You can drill down on any Prisma Access location for a more detailed,
city-level view.
- Click on a device to open a detailed side panel with information about the
end-to-end experience, segments causing degradation (like WiFi, LAN), open
incidents, and the user's browsing experience.
- Use the additional filtering options on the right side of the map to view
the data based on users, data centers (NGFW and Prisma Access), and Prisma
Access locations.
