Remove Device Associations
Table of Contents
Remove Device Associations
Device Associations
Remove
Device Associations
if you are retiring or returning a device, or associating it
with another tenant.You may want to remove device associations if, for
example, you are retiring or returning a firewall or Panorama appliance, or if you want
to associate it with another tenant service group (TSG).
Disassociating
an app removes the product license from the device. This removes all associated
device telemetry, deletes the device configuration and licenses, and resets the
device to factory default. You should do this when retiring a device or moving the
device to a different tenant.
If you are trying to convert a trial license to production,
convert the license instead of disassociating.
- Navigate to.Device Associations
- Log in to the hub using your Palo Alto Networks CSP credentials.
- Select .
- Remove app associations.If you want to remove a firewall or Panorama appliance from your TSG, you must first remove any associated apps.
- Select the firewalls or Panorama appliances whose apps you want to disassociate.
- Select .
- Select the apps you want to remove andRemove Associations.
- Remove a tenant association.You can remove tenant associations only from devices that have no app associations. If the device is associated with an app, remove the app association before proceeding.
- Select the firewalls or Panorama appliances that you want to remove from your tenant.
- Select .
- Confirm that you want to proceed andRemove.
- If you are removing a firewall or Panorama appliance to add it to a new TSG, associate it with the new TSG.