Activate a License for Prisma Access (Managed by Panorama) and Add-Ons Through Common Services
Table of Contents
Expand all | Collapse all
- Activate a License for Remote Browser Isolation
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- What is a Tenant?
- Add a Tenant
- Edit a Tenant
- Manage Tenant Licenses
- Delete a Tenant
- Transition from Single Tenant to Multitenant Cloud-managed Prisma Access FedRAMP
- Move an Internal Tenant
- Acquire an External Tenant
- Approve an External Tenant Acquisition
- Limitations for Moving and Acquiring Tenants
- Tenant Hierarchy Limits
Activate a License for Prisma Access (Managed by Panorama) and Add-Ons Through Common Services
Prisma Access (Managed by Panorama)
and Add-Ons Through Common Services
Learn how to activate your
Prisma Access (Managed by Panorama)
tenants through Common Services
.Where Can I Use
This? | What Do I Need? |
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After you receive an email from Palo Alto Networks identifying the license you are
activating, including all your add-ons and capacities, use the activation link to
begin the activation process. The service will help you with the process of claiming
your license, creating your tenant, and managing your users.
Select
Activate Subscription
in your email. - Log in with your email address.
- If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account and selectNext.
- If you do not have a Palo Alto Networks Customer Support account, then.Create a New AccountPasswordNext
The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have theMultitenant Superuserrole. - Choose theCustomer Support Accountnumber that you want to use to claim the license.
- ChoosePanoramamanagement for your setup and management method.
- Allocate the subscription to the recipients of your choice. You can select an existing tenant or create a new tenant. The following example shows creating a new tenant.For Managed Security Service Providers (MSSPs) and distributed enterprises, you can allocate the subscription directly on any tenant in the hierarchy. What is a tenant?
- Create a new tenant fromAll Tenants +.
- Name the tenant and selectDone.
- (Optional) For Managed Security Service Providers (MSSPs) and distributed enterprises, create a new child tenant by selecting+from the parent tenant that you previously created.
- (Optional) Name the child tenant and selectDone.
- Select theRegionnearest to the storage location of the data logs.There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.
- SelectCreate Newfrom the Panorama drop-down and copy the Panorama Serial Number for use in step 9.
- Add-onsare enabled by default based on your contract.Disable (deselect) any add-ons you don’t want to activate now.
- SelectCloud Identity Engineif you might use it in the future.
- Agree to the Terms and Conditions.
- Activate Now. The products and add-ons that you are activating (such asPrisma AccessorCortex Data Lake) are now provisioned. As the subscriptions are activating, the progress status will display. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
- Generate your One Time Password (OTP) fromfor setting up Panorama.Common ServicesTenant ManagementTenant nameGenerate OTP
- Complete the product setup:
- Prisma Access (Managed by Panorama)Administrators Guide
- Cortex Data LakeGetting Started Guide
- Prisma AccessInsights Administrators Guide
- Autonomous DEM inPrisma Access