Upgrade using PAN-OS CLI
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Prisma AIRS

Upgrade using PAN-OS CLI

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Upgrade using PAN-OS CLI

Upgrade Prisma AIRS AI Runtime: Network intercept with PAN-OS CLI.
Where Can I Use This?What Do I Need?
  • Upgrade Prisma AIRS AI Runtime: Network intercept
Use the CLI command on your firewall to upgrade the firewall image. These steps show upgrading the firewall image 11.2.4-h5.aingfw to 11.2.4-h6.aingfw, follow the similar steps for your image version.
  1. Connect to your firewall server.
  2. Check the available versions loaded on the firewall:
    admin@AI-Runtime-Security> request system software check Version Size Released on Downloaded --------------------------------------------------------------------------- 11.2.4-h6.aingfw 1192MB 2025/04/22 07:21:40 no 11.2.4-h5.aingfw 1192MB 2025/04/22 07:18:01 yes
    The above output shows that the 11.2.4-h6.aingfw is not downloaded.
  3. Download a specific version of the firewall image:
    admin@ip-10-100-0-10> request system software download version 11.2.4-h6.aingfw Download job enqueued with jobid 15 15
  4. Check detailed download logs for a specific job ID from the above output:
    admin@ip-10-100-0-10> show jobs id 15 Enqueued Dequeued ID Type Status Result Completed ------------------------------------------------------------------------------------------------------------------------------ 2025/04/22 15:22:29 15:22:29 15 Downld FIN OK 15:24:14 Warnings: Details:Successfully downloaded Software version: 11.2.4-h6.aingfw Preloading into software manager Successfully loaded into software manager
  5. Recheck the available firewall versions loaded on the firewall:
    > request system software check Version Size Released on Downloaded --------------------------------------------------------------------------- 11.2.4-h6.aingfw 1192MB 2025/04/22 07:21:40 yes 11.2.4-h5.aingfw 1192MB 2025/04/22 07:18:01 yes
    The 11.2.4-h6.aingfw image is now downloaded.
  6. Install the downloaded software (firewall image):
    admin@ip-10-100-0-10> request system software install version 11.2.4-h6.aingfw Executing this command will install a new version of software. It will not take effect until system is restarted. Warning: PAN-OS install should be performed in a maintenance window to avoid any disruption in traffic. If the system is part of an HA configuration, put it in suspended state before starting the installation. Do you want to continue? (y or n) Software install job enqueued with jobid 16. Run 'show jobs id 16' to monitor its status. Please reboot the device after the installation is done. 16
  7. View the detailed logs for the above job ID:
    admin@ip-10-100-0-10> show jobs id 16 Enqueued Dequeued ID Type Status Result Completed ------------------------------------------------------------------------------------------------------------------------------ 2025/04/22 15:27:45 15:27:45 16 SWInstall FIN OK 15:29:37 Warnings: Details: Software installation of version 11.2.4-h6.aingfw successfully completed. Please reboot to switch to the new version.
  8. Check the current software version:
    admin@ip-10-100-0-10> show system info | match sw-version sw-version: 11.2.5-h1.aingfw
  9. Restart the firewall:
    admin@ip-10-100-0-10> request restart system Executing this command will disconnect the current session. Do you want to continue? (y or n) Please type "y" for yes or "n" for no. Broadcast message from root (pts/1) (Tue Apr 22 15:31:09 2025): The system is going down for reboot NOW! Connection to 54.198.183.141 closed.
  10. Ensure the current software version is now upgraded:
    admin@ip-10-100-0-10> show system info | match sw-version sw-version: 11.2.4-h6.aingfw