Deploy Universal Agent to Monitor SD-WAN
ADEM Universal Agent provides a unified digital experience monitoring solution for
all branch offices, including non-Palo Alto Networks® SD-WAN solutions.
| Where Can I Use This? | What Do I Need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
|
- ADEM or Strata Cloud Manager Pro
license
- Prisma Access license
Access to the Palo Alto Networks® image store Access to Palo Alto Networks® image repository Recommended host hardware specifications- 2 virtual
CPUs, 1GB RAM, 2GB storage after installation
|
The Autonomous Digital Experience Management (ADEM) provides an Universal Agent
to provide a unified digital experience monitoring solution for all branch offices,
including non-Palo Alto Networks® SD-WAN solutions. ADEM Universal Agent is installed as
a container or on Virtual Machines (VMs) for maximum adaptability. This agent removes
hardware dependency for greater deployment flexibility. It installs seamlessly,
including behind SD-WAN devices. This allows the agent to run synthetic tests from
branch offices and provide consistent performance data across any network topology.
ADEM Universal Agent ensures uniform performance views for networks and
applications in all scenarios. It supports diverse customer infrastructures and reduces
architectural constraints. Through Strata™ Cloud Manager, it offers a secure, efficient
process to deploy and manage agents with strong security and seamless lifecycle
management for both single and bulk installations. This expanded coverage gives a
complete view of the digital experience across the enterprise, including previously
unmonitored branch locations.
Universal Agent Deployment as ContainerADEM supports container-based agent deployment that is packaged as a Docker image.
Strata™ Cloud Manager generates a customized installation script with user-provided
parameters. This script contains commands to pull the agent image from the Palo Alto
Networks® image repository. You must copy-paste the script to the Linux shell to
deploy the agent within your container management platform. Each installation
package is tied to a specific tenant and that initial registration is secured with a
custom key provided per tenant per installation. This process provides secure and
automated deployment.
Universal Agent Deployment on Virtual
MachinesThe ADEM Universal Agent provides a hardware-agnostic monitoring
solution that allows you to deploy digital experience sensors on standard virtual
infrastructure, extending visibility beyond dedicated hardware appliances. This
deployment uses a pre-packaged base VM image combined with a custom bootstrap ISO,
which contains your specific network and security configurations. By simply
attaching the ISO to the VM during setup, the agent automatically configures itself,
offering a flexible and automated way to monitor performance across any hypervisor
environment.
Deployment Prerequisites and Considerations During registration, agents must be configured to communicate to
the cloud portal via Prisma Access and not through a split tunnel
configuration.
Ensure ADEM Portal FQDNs are routed through the Prisma Access
Tunnel.
Use a granular policy that allows ADEM Universal Agent data subnet
to reach the Prisma Access public IPs via Direct Internet Access.
It is recommended to have a dedicated Network Interface Card for
management interface for easier troubleshooting.
It is recommended to enable tunnel monitoring for Remote Networks
in Strata™ Cloud Manager.
