Autonomous DEM
Manage User and User Groups
Table of Contents
Manage User and User Groups
Manage the user and user groups for real user monitoring.
| Where Can I Use This? | What Do I Need? |
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When monitoring is disabled at the user or user group level, data
collection stops for those specific entities across all domains and supported
browsers.
Granular monitoring configurations for specific users are only
supported for Prisma Access ADEM customers. For customers utilizing Real User
Monitoring exclusively through the Prisma Browser, their user list is not
tracked in this table and they cannot configure individual user’s monitoring
status.
To manage these settings,
click and expand the User Monitoring section.
- Managing User Monitoring Statuses The User Monitoring Statuses follow a strict organizational hierarchy:
- Group Exclusion Overrides: If a User Group is set to Excluded, that setting automatically cascades to all individual users within that group.
- Locked Status: You cannot manually set an individual user to Included if their overarching User Group is excluded. The status drop down for those specific users will be disabled.
- Managing User and User Group Status
- Search: Use the search bar to find individual users by their Username or to locate specific User Groups.
- Change Status: Use the Monitoring Status drop down next to a user or group to select Included or Excluded.
- Bulk Update: Select the check boxes next to multiple user or user group names, then use the Include for monitoring or Exclude for monitoring buttons.You can update a maximum of 100 users or user groups at a time.