Manage User and User Groups

Table of Contents

Monitor User Devices, Sites, and Applications with the NetSec Health Dashboard

Manage User and User Groups

Manage the user and user groups for real user monitoring.

Where Can I Use This?	What Do I Need?
Prisma Access (Managed by Strata Cloud Manager) Prisma Access (Managed by Panorama)	Prisma Access license ADEM or Strata Cloud Manager Pro license Prisma Browser license ADEM Plugin for Prisma Access Browser

When monitoring is disabled at the user or user group level, data collection stops for those specific entities across all domains and supported browsers.

Granular monitoring configurations for specific users are only supported for Prisma Access ADEM customers. For customers utilizing Real User Monitoring exclusively through the Prisma Browser, their user list is not tracked in this table and they cannot configure individual user’s monitoring status.

Understanding the User and User Groups Table

To manage these settings, click InsightsApplication Experience Your OrganizationManage Monitoring SettingsBrowser-based Real user monitoring and expand the User Monitoring section.

Managing User Monitoring Statuses
The User Monitoring Statuses follow a strict organizational hierarchy:
- Group Exclusion Overrides: If a User Group is set to Excluded, that setting automatically cascades to all individual users within that group.
- Locked Status: You cannot manually set an individual user to Included if their overarching User Group is excluded. The status drop down for those specific users will be disabled.
Managing User and User Group Status
- Search: Use the search bar to find individual users by their Username or to locate specific User Groups.
- Change Status: Use the Monitoring Status drop down next to a user or group to select Included or Excluded.
- Bulk Update: Select the check boxes next to multiple user or user group names, then use the Include for monitoring or Exclude for monitoring buttons.
  
  You can update a maximum of 100 users or user groups at a time.

Manage Application Domains

Monitor User Devices, Sites, and Applications with the NetSec Health Dashboard

Autonomous DEM Docs

Manage User and User Groups

Autonomous DEM Docs

Manage User and User Groups

Activation & Onboarding

SASE

Visibility & Monitoring