>
    Strata Copilot
    Monitor Enterprise DLP Service Status
    Focus
    Download PDF
    Focus
    1. Home
    2. Enterprise DLP
    3. Administration
    4. Monitor Enterprise DLP
    5. Monitor Enterprise DLP Service Status
    Download PDF
    Enterprise DLP

    Monitor Enterprise DLP Service Status

    Table of Contents

    Monitor Enterprise DLP Service Status

    Monitor the Palo Alto Networks status service page to understand if Enterprise Data Loss Prevention (E-DLP) and Email DLP services are experiencing service degredation or outages.
    Where Can I Use This?What Do I Need?
    • NGFW (Managed by Panorama or Strata Cloud Manager)
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • Prisma Browser
    • Enterprise Data Loss Prevention (E-DLP) license
      Review the Supported Platforms for details on the required license for each enforcement point.
    Or any of the following licenses that include the Enterprise DLP license
    • Prisma Access CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X) license
    • Data Security license
    Effective data protection requires constant vigilance. When you deploy security services like Enterprise Data Loss Prevention (E-DLP) or Email DLP, you must ensure they remain operational to prevent unauthorized data exfiltration. In a complex cloud environment, visibility often becomes the first casualty during a service disruption; you might encounter a delay in email delivery or an inspection failure on your network and wonder if the issue lies within your local configuration or the global infrastructure.
    The Palo Alto Networks Service Status Page provides a single, authoritative source of truth for the operational health of all cloud-delivered services, eliminating guesswork by documenting real-time incidents, performance degradations, and scheduled maintenance windows. By using this page, you gain transparency into the backend infrastructure, allowing you to distinguish between a service-side outage and a local networking error to help you maintain business continuity and streamlines your troubleshooting process.
    The Service Status page also includes a list of upcoming Scheduled Maintenance windows that might affect one or more services, as well as a list of Past Incidents that impacted one or more services. Use these to understand if any future planned maintenance windows could impact your organization or if any past incidents might have been the cause of unexpected data exflitration.
    The Enterprise DLP and Email DLP service statuses can display one of the following:
    Status
    Description
    Operational
    Enterprise DLP and Email DLP are operational across all regions. No degraded performance or outage detected for any supported region.
    Degraded Performance
    Enterprise DLP and Email DLP services are operational but experiencing degraded performance for at least one region.
    Service Unavailable
    Enterprise DLP and Email DLP service outage for at least one supported region.
    Under Maintenance
    Enterprise DLP and Email DLP services are down due to scheduled maintenance.
    • Enterprise DLP Service Status
      Palo Alto Networks lists the Enterprise DLP service status for all supported regions under the DLP section. It displays the last 90 days of service status for each supported region.
    • Email DLP Service Status
      Palo Alto Networks lists the Enterprise DLP service status for all supported regions under the Data Security (Email DLP) section. It displays the last 90 days of service status for each supported region.

    © 2026 Palo Alto Networks, Inc. All rights reserved.