Enterprise DLP
Known Issues in Endpoint DLP
Table of Contents
Expand All
|
Collapse All
Enterprise DLP Docs
-
- About Enterprise DLP
- What’s Supported with Enterprise DLP?
- Data Patterns, Document Types, and Data Profiles
- Enable Role Based Access
- Edit the Cloud Content Settings
- Edit the Enterprise DLP Data Filtering Settings
- Edit the Enterprise DLP Snippet Settings
- Configure Syslog Forwarding for Enterprise DLP Incidents
- Request a New Feature
-
-
- Enable Existing Data Patterns and Filtering Profiles
- Modify a DLP Rule on Strata Cloud Manager
- Create a SaaS Security Policy Recommendation to Leverage Enterprise DLP
- Reduce False Positive Detections
- Data Dictionaries
- Recommendations for Security Policy Rules
- Enterprise DLP Migrator
-
-
-
- Driver License - Australia
- Driver License - Austria
- Driver License - Belgium
- Driver License - Brazil
- Driver License - Bulgaria
- Driver License - Canada
- Driver License - China
- Driver License - Croatia
- Driver License - Cyprus
- Driver License - Czech Republic
- Driver License - Denmark
- Driver License - Estonia
- Driver License - Finland
- Driver License - France
- Driver License - Germany
- Driver License - Greece
- Driver License - Hungary
- Driver License - Iceland
- Driver License - Ireland
- Driver License - Italy
- Driver License - Japan
- Driver License - Latvia
- Driver License - Liechtenstein
- Driver License - Lithuania
- Driver License - Luxembourg
- Driver License - Malta
- Driver License - Netherlands
- Driver License - New Zealand
- Driver License - Norway
- Driver License - Poland
- Driver License - Portugal
- Driver License - Romania
- Driver License - Slovakia
- Driver License - Slovenia
- Driver License - South Africa
- Driver License - South Korea
- Driver License - Spain
- Driver License - Sweden
- Driver License - Switzerland
- Driver License - Taiwan
- Driver License - Turkey
- Driver License - UK
- Driver License - US
- Driver License - US - AK
- Driver License - US - AL
- Driver License - US - AR
- Driver License - US - AZ
- Driver License - US - CA
- Driver License - US - CO
- Driver License - US - CT
- Driver License - US - DC
- Driver License - US - DE
- Driver License - US - FL
- Driver License - US - GA
- Driver License - US - HI
- Driver License - US - IA
- Driver License - US - ID
- Driver License - US - IL
- Driver License - US - IN
- Driver License - US - KS
- Driver License - US - KY
- Driver License - US - LA
- Driver License - US - MA
- Driver License - US - ME
- Driver License - US - MI
- Driver License - US - MN
- Driver License - US - MO
- Driver License - US - MS
- Driver License - US - MT
- Driver License - US - NC
- Driver License - US - ND
- Driver License - US - NE
- Driver License - US - NH
- Driver License - US - NM
- Driver License - US - NV
- Driver License - US - NY
- Driver License - US - OH
- Driver License - US - OK
- Driver License - US - OR
- Driver License - US - PA
- Driver License - US - RI
- Driver License - US - SC
- Driver License - US - SD
- Driver License - US - TN
- Driver License - US - TX
- Driver License - US - UT
- Driver License - US - VA
- Driver License - US - VT
- Driver License - US - WA
- Driver License - US - WI
- Driver License - US - WV
- Driver License - US - WY
- National ID - Albania
- National Id - Argentina ID
- National ID - Australia
- National Id - Austria - Central Register of Residents
- National Id - Austria Social Security Card - e-card
- National ID - Bahrain
- National Id - Belgium - Citizen Service Number - BSN
- National Id - Belgium - National Registration Number
- National ID - Bosnia and Herzegovina
- National ID - Brazil
- National Id - Brazil - CNPJ
- National Id - Brazil - CPF
- National Id - Bulgaria - Uniform Civil Number
- National Id - Canada - Social Insurance Number - SIN
- National ID - Chile
- National Id - China ID
- National Id - Colombia National ID
- National ID - Costa Rica
- National Id - Croatia - Personal Identification Number
- National ID - Cuba
- National Id - Cyprus - Identity Card
- National Id - Czech - Birth Number
- National Id - Czech - National eID Card
- National Id - Denmark - CPR Number
- National ID - Dominican Republic
- National ID - Ecuador
- National ID - Egypt
- National Id - Estonia - Personal Identification Code
- National Id - Finland - Personal Identity Code - HETU
- National Id - France - INSEE
- National Id - France - Social Security Number - NIR
- National Id - Germany
- National Id - Greece
- National Id - Hong Kong ID
- National Id - Hungary - Personal Identification Number
- National Id - Iceland
- National ID - India
- National ID - Indonesia
- National ID - Iran
- National Id - Ireland - Personal Public Service Number - PPSN
- National ID - Israel
- National Id - Italy - Fiscal Code Card - Codice Fiscale
- National Id - Japan Corporate Number
- National Id - Japan My Number
- National ID - Kazakhstan
- National ID - Kuwait
- National Id - Latvia - Personal Public Service Number - PPSN
- National Id - Liechtenstein
- National Id - Lithuania
- National Id - Luxembourg
- National Id - Malaysia National ID
- National Id - Malta
- National ID - Mexico
- National ID - Moldova
- National ID - Montenegro
- National Id - Netherlands - Citizen Service Number - BSN
- National ID - North Macedonia
- National Id - Norway - Identification Number - Fødselsnummer
- National ID - Pakistan
- National ID - Paraguay
- National ID - Peru
- National ID - Philippines
- National Id - Poland
- National Id - Portugal
- National Id - Romania - Identity Card - CNP
- National ID - Russia
- National ID - Serbia
- National Id - Singapore NRIC
- National Id - Slovakia
- National Id - Slovenia
- National ID - South Africa
- National ID - South Korea
- National Id - Spain - National Identity Document - Documento Nacional de Identidad
- National ID - Sri Lanka
- National Id - Sweden - Personal Identity Number
- National ID - Switzerland
- National Id - Taiwan ID
- National Id - Thailand ID
- National Id - Turkey Identification Number
- National Id - UAE Emirates ID
- National Id - UK National Insurance Number - NINO
- National ID - Uruguay
- National Id - US Social Security Number - SSN
- National ID - Venezuela
- Passport - Australia
- Passport - Austria
- Passport - Belgium
- Passport - Brazil
- Passport - Bulgaria
- Passport - Canada
- Passport - Croatia
- Passport - Cyprus
- Passport - Czech Republic
- Passport - Denmark
- Passport - Estonia
- Passport - Finland
- Passport - France
- Passport - Germany
- Passport - Greece
- Passport - Hungary
- Passport - Iceland
- Passport - Ireland
- Passport - Italy
- Passport - Latvia
- Passport - Liechtenstein
- Passport - Lithuania
- Passport - Luxembourg
- Passport - Malta
- Passport - Netherlands
- Passport - New Zealand
- Passport - Norway
- Passport Number - China
- Passport Number - Singapore
- Passport Number - South Africa
- Passport number - South Korea
- Passport number - Taiwan
- Passport - Poland
- Passport - Portugal
- Passport - Romania
- Passport - Slovakia
- Passport - Slovenia
- Passport - Spain
- Passport - Sweden
- Passport - Switzerland
- Passport - Turkey
- Passport - UK
- Passport - US
- Tax Id - Australia
- Tax Id - Austria
- Tax Id - Belgium
- Tax Id - Brazil
- Tax Id - Bulgaria
- Tax ID - Canada
- Tax ID - China
- Tax ID - Costa Rica
- Tax Id - Cyprus
- Tax Id - Czech Republic
- Tax Id - Denmark
- Tax ID - Dominican Republic
- Tax Id - Estonia
- Tax Id - Finland
- Tax Id - France
- Tax Id - Germany
- Tax Id - Greece
- Tax Id - Hungary
- Tax Id - Iceland
- Tax Id - India - PAN
- Tax Id - Ireland
- Tax Id - Italy
- Tax ID - Japan
- Tax Id - Latvia
- Tax Id - Liechtenstein
- Tax Id - Lithuania
- Tax Id - Luxembourg
- Tax Id - Malta
- Tax Id - Netherlands
- Tax Id - New Zealand
- Tax Id - Norway
- Tax Id - Poland
- Tax Id - Portugal
- Tax Id - Romania
- Tax Id - Slovakia
- Tax Id - Slovenia
- Tax ID - South Africa
- Tax ID - South Korea
- Tax Id - Spain
- Tax Id - Sweden
- Tax Id - Switzerland
- Tax ID - Taiwan
- Tax Id - Turkey
- Tax Id - UK - UTR
- Tax Id - US - TIN
-
-
-
-
- March 2025
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- April 2024
- March 2024
- January 2024
- December 2023
- November 2023
- October 2023
- August 2023
- July 2023
- June 2023
- May 2023
- March 2023
- February 2023
- January 2023
- November 2022
- October 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- July 2021
- New Features in Enterprise DLP Plugin 5.0
- New Features in Enterprise DLP Plugin 4.0
- New Features in Enterprise DLP Plugin 3.0
- New Features in Enterprise DLP Plugin 1.0
-
- Known Issues in the Enterprise DLP Cloud Service
- Known Issues in Endpoint DLP
-
- Known Issues in Enterprise DLP Plugin 3.0.9
- Known Issues in Enterprise DLP Plugin 3.0.8
- Known Issues in Enterprise DLP Plugin 3.0.7
- Known Issues in Enterprise DLP Plugin 3.0.6
- Known Issues in Enterprise DLP Plugin 3.0.5
- Known Issues in Enterprise DLP Plugin 3.0.4
- Known Issues in Enterprise DLP Plugin 3.0.3
- Known Issues in Enterprise DLP Plugin 3.0.2
- Known Issues in Enterprise DLP Plugin 3.0.1
- Known Issues in Enterprise DLP Plugin 3.0.0
-
- Known Issues in Enterprise DLP Plugin 1.0.8
- Known Issues in Enterprise DLP Plugin 1.0.7
- Known Issues in Enterprise DLP Plugin 1.0.6
- Known Issues in Enterprise DLP Plugin 1.0.5
- Known Issues in Enterprise DLP Plugin 1.0.4
- Known Issues in Enterprise DLP Plugin 1.0.3
- Known Issues in Enterprise DLP Plugin 1.0.2
- Known Issues in Enterprise DLP Plugin 1.0.1
- Enterprise DLP Limitations
- Changes to Default Behavior
-
Known Issues in Endpoint DLP
Known issues for Endpoint DLP.
DSS-17795
Enterprise DLP returns the previously cached verdict in DLP Incidents (ManageConfigurationData Loss PreventionDLP Incidents) when traffic matches the same Endpoint DLP policy rule if Optical
Character Recognition (OCR) (ManageConfigurationData Loss PreventionDetection MethodsOptical Character Recognition) is first disabled and then enabled, or vice versa.
For example, you have Policy Rule A Action configured to
Alert when traffic containing sensitive data is detected. You
also have OCR disabled. Traffic is evaluated against Policy Rule
A and not sensitive data is detected so Enterprise DLP returns a
Scan Not Match verdict.
Later you change the Action for Policy Rule A to
Block and enable OCR. Traffic is again evaluated against
Policy Rule A but sensitive data is detected. In this
case, the DLP Incident erroneously displays the verdict as Scan Not
Match.
DSS-18161
The log View link in an Endpoint DLP Incident (ManageConfigurationData Loss PreventionDLP Incidents) redirects the user to the Strata Cloud Manager Command Center Log Viewer (Incidents and AlertsLog Viewer) with no filters applied to view the log details for the incident being
investigated.
Workaround: Manually apply the following filters in the Log Viewer.
- For the Log Type, select Endpoint/Troubleshooting (Prisma Access Agent)
- For the filter query, enter sub_type.value='dlp'
PANG-5823
The Prisma Access Agentt gets stuck inspecting files, and is unable to complete
inspection, when you copy a file from an endpoint to a USB or Network Share peripheral
using Microsoft Powershell when a parent process spawns extremely short lived child
processes.
PANG-5828
The Prisma Access Agent is unable to receive Endpoint DLP configuration and policy
rules pushed from Strata Cloud Manager after the macOS endpoint wakes up from sleep
mode.
Workaround: Restart the WiFi on the endpoint or reboot the endpoint.