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View and Collect GlobalProtect Logs
Updated on
Jun 7, 2024
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Updated on
Jun 7, 2024
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GlobalProtect
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Troubleshoot FIPS-CC Mode
View and Collect GlobalProtect Logs
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GlobalProtect
View and Collect GlobalProtect Logs
Table of Contents
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GlobalProtect Docs
Administration
Version
10.1 & Later
9.1 (EoL)
User Guide
Version
6.3
6.2
6.1
6.0
5.1
New Feature
Version
6.1
6.0
5.1
Release Notes
Version
6.3
6.2
6.1
6.0
5.1
End-of-Life (EoL)
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Troubleshoot FIPS-CC Mode
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Resolve FIPS-CC Mode Issues
View and Collect GlobalProtect Logs
View details about FIPS-CC mode issues in the GlobalProtect logs.
You can view more details about FIPS-CC issues in the GlobalProtect™ logs.
Use the following steps to view or collect GlobalProtect logs:
Launch the GlobalProtect app.
From the status panel, open the settings dialog (
).
Select
Settings
.
From the GlobalProtect Settings panel, select
Troubleshooting
.
Select a
Logging Level
.
(
Optional
—
Windows only
) View your GlobalProtect logs:
Select
Logs
.
Choose a
Log
type.
Start
collecting logs.
(
Optional
)
Collect Logs
to send to your GlobalProtect administrator for troubleshooting.
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Troubleshoot FIPS-CC Mode
Next
Resolve FIPS-CC Mode Issues