Device Security X Activation
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Device Security

Device Security X Activation

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Device Security X Activation

Learn how to activate your Device Security Device Security X subscription.
If you purchased a Device Security X subscription, follow these steps for first time Device Security activation.
  1. Choose the Customer Support Account that you want to use.
    If you only have one Customer Support Portal account associated with your username, the Customer Support Account is prepopulated.
  2. Allocate the product to the Recipient of your choice.
    The Recipient refers to the TSG that you want to allocate device licenses to. You can select an existing TSG or create a new TSG.
  3. Choose the data ingestion Region, which is the region where Strata Logging Service is receiving data from firewalls.
  4. Assign device security licenses to your TSG.
    Specify how many Device Security Subscription licenses you want to assign to the TSG you selected. You can assign as many device licenses as you want, up to the maximum that you purchased. If you want to split the device licenses across multiple TSGs, specify how many you want to assign to the currently selected TSG, out of the available number of device licenses.
    After you activate Device Security X with a tenant, you can update the device security licenses to increase the number of licenses. You can't decrease the number of licenses assigned to a tenant.
  5. Enter an App Subdomain
    Use a unique subdomain to complete the <subdomain>.iot.paloaltonetworks.com URL for your Device Security application. This will be the URL where you log in to the Device Security portal.
  6. Agree to the terms and conditions, and Activate.
    A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
    This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.
  7. Go to the Common ServicesDevice Associations tab to add firewalls to the tenant.
  8. Go to the Common ServicesDevice Associations tab to associate Device Security with the firewalls in your tenant.
    Although the Device Security X subscription allocates device licenses to TSGs, you need to associate Device Security with the firewalls in your tenant for those firewalls to stream logs to Device Security. You don't need to allocate device licenses to individual firewalls within a TSG.
  9. Optional Manage your product.
    When managing your Device Security X subscription in the hub, you can view how many device licenses you have assigned so far, which tenants you have activated the subscription for, and the contract details for your subscription. You can also increase the device assignment for a tenant, or activate the subscription on a new tenant in your Customer Service Account.