: Integrate IoT Security with ServiceNow
Focus
Focus

Integrate IoT Security with ServiceNow

Table of Contents

Integrate
IoT Security
with ServiceNow

Integrate
IoT Security
through
Cortex XSOAR
with ServiceNow for asset management.
Palo Alto Networks
IoT Security
can integrate through
Cortex XSOAR
with the ServiceNow asset management solution, turning its static inventory into a dynamic one.
IoT Security
forwards your inventory of connected devices directly into ServiceNow to blend in with your existing devices. In addition, it automatically sends security alerts and vulnerabilities as
incidents
to ServiceNow for conversion into work orders. In addition, you can manually send alerts and vulnerabilities as well.
For
IoT Security
to supplement the asset management capabilities of ServiceNow, they must both be monitoring the devices and activities on the same network. So that
IoT Security
can do this, one or more of the next-generation firewalls that protect the network send network data logs to the Palo Alto Networks cloud logging service, which streams metadata from these logs to
IoT Security
. As
IoT Security
analyzes this information, it discovers and identifies devices and tracks behaviors.
IoT Security
also detects device vulnerabilities and generates security alerts when it detects that anomalous network activity has occurred. Through
Cortex XSOAR
,
IoT Security
then sends ServiceNow details about the device attributes in its inventory. Additionally,
IoT Security
sends ServiceNow any detected vulnerabilities and security alerts as incidents for conversion into work orders.
Cortex XSOAR
connects to ServiceNow through its API, not through a Service Graph Connector.
Integrating with ServiceNow requires either a full-featured Cortex XSOAR server or the purchase and activation of an
IoT Security
third-party integration add-on license, which comes with a free cohosted Cortex XSOAR instance. The basic plan includes a license for three integration add-ons, one of which can be used for ServiceNow. The advanced plan includes a license for all supported third-party integrations.

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