Activate a Third-party Integrations Add-on
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IoT Security

Activate a Third-party Integrations Add-on

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Activate a Third-party Integrations Add-on

Activate an IoT Security Third-party Integrations Add-on license for IoT Security to integrate with third-party solutions.
Where Can I Use This?What Do I Need?
  • IoT Security (Managed by IoT Security)
  • IoT Security subscription for an advanced IoT Security product (Enterprise Plus, Industrial OT, or Medical)
One of the following Cortex XSOAR setups:
  • An IoT Security Third-party Integration Add-on license that includes a cohosted, limited-featured Cortex XSOAR instance
  • A full-featured Cortex XSOAR server
Integrating with a third-party solution requires either the use of a full-featured Cortex XSOAR or the purchase of an IoT Security third-party integrations add-on license. There are two license options: basic and advanced. The basic integration plan includes a license for any three supported integrations of your choice. The advanced plan includes a license for all supported integrations.

IoT Security with a Cohosted Cortex XSOAR Instance

If you want to integrate IoT Security with third-party systems but do not have a Cortex XSOAR server, you can buy an IoT Security Third-party Add-on license. After you activate it, IoT Security automatically generates a cohosted Cortex XSOAR instance with the functionality necessary to support IoT Security integrations. When IoT Security communicates with third-party systems, it does so through the XSOAR instance, which connects with other systems and runs various jobs such as importing device data into IoT Security or sending work orders for security alerts and vulnerabilities to other systems for investigation and remediation.
More information about cohosted Cortex XSOAR instances is available in Third-party Integrations Using Cohosted XSOAR.

Cortex XSOAR Using the IoT Security API

If you have a Cortex XSOAR instance and your goal is to integrate it with IoT Security—for example, to run an automation or playbook that downloads its inventory of IoT devices—see Palo Alto Networks IoT. There you can learn the commands to create a direct IoT Security-to-Cortex XSOAR integration. Note that this is different from the type of integrations in which IoT Security leverages XSOAR to work with third-party systems as described in this guide.

Activate the Third-party Integrations Add-on License

After purchasing either the basic or advanced third-party integrations add-on, you must then activate it to make integration options visible in the IoT Security portal.
  1. To activate the IoT Security Third-party Integrations Add-on license, start the onboarding process from the email message you received from Palo Alto Networks.
    After purchasing the license, you receive an email message with an activation link. Click Activate to begin the onboarding process to activate your license.
  2. Select IoT Security Third-party Integrations Add-on for activation.
    When you reach the step in the onboarding process to select which products to activate, make sure IoT Security Third-party Integrations Add-on is selected, click Start Activation, and continue the process.
    If you purchased the basic plan, this installs a license enabling up to three third-party integrations on your IoT Security tenant. If you purchased the advanced plan, this installs a license enabling the use of all supported third-party integrations.