Device Restarted
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Next-Generation Firewall

Device Restarted

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Device Restarted

Incident Code
INC_NGFW_FIREWALL_RESTARTED
Severity
Warning
Category
Device
Subcategory
Hardware
Description
This alert triggers when it has been detected that this firewall or Panorama is reboots unexpectedly
Raise Condition
This incident is raised when an unexpected reboot is detected on the device. This is typically identified by a sudden reset of the system uptime. For example, if the system uptime drops to a value significantly lower than its previously recorded uptime without a scheduled maintenance window or known user-initiated reboot.
Clear Condition
When the system is up and active for 48 hours.
Probable Root Cause Incident
"INC_NGFW_AGENT_CRASH_BRDAGENT_REBOOT",
"INC_NGFW_PA3200_DP_RESTART_INTERNAL_LINK_DOWN",
"INC_NGFW_PA400_VULN_PANOS_BOOT_REBOOT",
"INC_NGFW_PA5200_DP_RESTART_INTERNAL_LINK_DOWN",
"INC_NGFW_POWER_LOSS_DETECTED",
"INC_NGFW_UNEXPECTED_REBOOT_HEARTBEAT_FAIL"