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Firewall Dataplane Not Ready
Updated on
Fri Apr 24 04:31:10 PDT 2026
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Updated on
Fri Apr 24 04:31:10 PDT 2026
Focus
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Next-Generation Firewall
NGFW Incidents Reference
Firewall Dataplane Not Ready
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Next-Generation Firewall
Firewall Dataplane Not Ready
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PAN-OS 12.1
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PAN-OS 12.1
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Fatal Machine Check Failure
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Firewall Disconnected from Panorama
Firewall Dataplane Not Ready
Incident Code
INC_NGFW_DP_NOT_IN_READY_STATE
Severity
Critical
Category
Device
Subcategory
Hardware
Description
This incident is triggered when the firewall dataplane fails to reach or maintain the "ready" state.
Raise Condition
This Incident is generated when the firewall dataplane self-check indicates that the dataplane is not ready after 1 hour of the firewall powering up.
Clear Condition
After taking the remedial actions, when the dataplane checks show that it has initialized successfully.
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Fatal Machine Check Failure
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Firewall Disconnected from Panorama