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Strata Copilot
Thermal Issues
Updated on
Fri Apr 24 04:31:10 PDT 2026
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Updated on
Fri Apr 24 04:31:10 PDT 2026
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Next-Generation Firewall
NGFW Incidents Reference
Thermal Issues
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Next-Generation Firewall
Thermal Issues
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PAN-OS 12.1
PAN-OS 11.2
PAN-OS 11.1
PAN-OS 11.0 (EoL)
PAN-OS 10.2
PAN-OS 10.1
PAN-OS 10.0 (EoL)
PAN-OS 9.1 (EoL)
PAN-OS 9.0 (EoL)
PAN-OS 8.1 (EoL)
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PAN-OS 12.1
PAN-OS 11.2
PAN-OS 11.1
PAN-OS 10.2
PAN-OS 10.1
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Terminal Server agent Self-signed Certificate Expiration
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Transceiver or SFP Port - Failed to Write Value
Thermal Issues
Incident Code
INC_NGFW_ENV_THERMAL_ISSUE
Severity
High
Category
Device
Subcategory
Hardware
Description
This incident triggers when the device temperature exceeds the defined operational range.
Raise Condition
When the Temperature exceeds the optimal operating range for any component and stays above the range for at least 2 hours
Clear Condition
When the Temperature comes back to the optimal operating range and stays there for at least 2 hours for any components
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Terminal Server agent Self-signed Certificate Expiration
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Transceiver or SFP Port - Failed to Write Value
