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INC_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

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Prisma Access Docs

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Select a Document
- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
Activation & Onboarding
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Select a Document
- 4.0 & Later
- Prisma Access China
Integrations
Incidents & Alerts

INC_RN_SITE_DOWN

INC_RN_SITE_LONG_DURATION_EXCEEDED_CAPACITY

INC_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

Learn about the INC_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD incident.

Incident Code	INC_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD
Title Template	Site capacity exceeded {threshold_value}% usage for {initial_days_for_raise} days in the last {alert_evaluation_lookback_window_days} days for Site {site_name} {initial_direction} traffic
Category	Network and Traffic
Subcategory	Site/Tunnel
Description	A Service Connection site within the network has been operating above its designated capacity threshold for a considerable amount of time. Prolonged overutilization of the site's capacity can lead to performance degradation and potential service disruptions for users relying on this service connection.
Raise Condition	An incident will be raised if the capacity utilization exceeds {{capacity_utilization_threshold}}% for at least {{min_threshold_breach_hours_per_day}} hours per day, consistently for {{min_breach_days_to_raise}} days, within a {{alert_evaluation_lookback_window_days}}-day evaluation window.
Clear Condition	An incident will be cleared when capacity utilization remains below {{capacity_utilization_threshold}}% for at least {{min_clear_hours_per_day}} hours per day for {{min_days_to_clear}} days within a {{alert_evaluation_lookback_window_days}}-day evaluation window.

INC_RN_SITE_DOWN

INC_RN_SITE_LONG_DURATION_EXCEEDED_CAPACITY