INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD
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INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

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INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD

Learn about the INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD incident.
Incident Code
INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD
Title Template
SPN capacity exceeded 90% usage for 3 days in the last 5 days for SPN {spn_name} {initial_direction} traffic
Category
Network and Traffic
Subcategory
Site/Tunnel
Description
A Service Provider Network within the Remote Network has been operating above its designated capacity threshold for a considerable amount of time. Prolonged overutilization can result in performance degradation and potential service disruptions for users relying on this network.
Raise Condition
Incident is Raised when SPN capacity exceeded 90% usage for at least 3 days in the last 5 days for at least 4 hours a day in the given direction
Clear Condition
Incident is Cleared when SPN capacity didn't exceeded 90% usage in the last 8 days for at least 4 hours a day in the given direction