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Prisma Access

INC_SERVICE_DEGRADATION

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Prisma Access Docs

Release Notes
Select a Document
- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
Activation & Onboarding
Administration
Select a Document
- 4.0 & Later
- Prisma Access China
Integrations
Incidents & Alerts

INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

INC_SERVICE_DEGRADATION_BRANCH_CONNECTIVITY

INC_SERVICE_DEGRADATION

Incident Code	INC_SERVICE_DEGRADATION
Severity	Critical
Title	Service degradation may be impacting your environment
Description	We are aware of a service degradation with Prisma Access that may be impacting your service. We're working on restoring the experience and will provide the next update in the Activity widget below. No action is required on your side.
Category	Network Services
Subcategory	Prisma Access Infrastructure
Raise Condition	Internal incidents related to service degradation are raised.
Clear Condition	Internal incidents related to service degradation are cleared.

INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

INC_SERVICE_DEGRADATION_BRANCH_CONNECTIVITY