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    Upgrade Considerations for Panorama Managed Prisma Access (4.0 Preferred)
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    4. Upgrade Considerations for Panorama Managed Prisma Access (4.0 Preferred)
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    Prisma Access

    Upgrade Considerations for Panorama Managed Prisma Access (4.0 Preferred)

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    Upgrade Considerations for Panorama Managed Prisma Access (4.0 Preferred)

    If you're using Panorama to manage Prisma Access, here's what to consider when upgrading to Prisma Access 4.0.
    Where Can I Use This?
    What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • Minimum Required Prisma Access Version
       4.0 Preferred
    An infrastructure and dataplane upgrade is required for all upgrades from an existing Panorama Managed Prisma Access version to 4.0 Preferred, including if you are upgrading from 3.2 Innovation or 3.2.1 Innovation to 4.0 Preferred. After you download and install the Cloud Services plugin 4.0, you receive all supported features in Prisma Access to date, including all previous Innovation and Preferred features along with the new features introduced in 4.0 Preferred. If you are running a Prisma Access (Panorama Managed) deployment, Palo Alto Networks will make the Cloud Services plugin 4.0 available for you to download and install after Palo Alto Networks upgrades your dataplane.
    The Cloud Services plugin version 4.0 supports 10.0.8 and 10.1.3-based Prisma Access dataplane versions; however, not all new features in the plugin are supported until your dataplane has been upgraded to PAN-OS version 10.2.4.
    To upgrade your Cloud Services plugin to Prisma Access 4.0 Preferred, use one of the following upgrade paths. To find your current plugin version in Panorama, select
    Panorama
    Cloud Services
    Configuration
    Service Setup
     and check the plugin version in the
    Plugin Alert
     area.
    Be sure to follow the minimum Panorama versions for each plugin version during the upgrade (for example, only Cloud Services plugin versions 4.0, 3.2, and 3.1.0-h50 or later support a Panorama running 10.2.3 or later, and you should not upgrade your Panorama to PAN-OS 10.2.3 until after you upgrade your Cloud Services plugin to these minimum versions).
    Installed Cloud Services Plugin Version
    Targeted Version
    Plugin Upgrade Path
    Releases earlier than 2.2 Preferred
    4.0 Preferred
    1. Upgrade your deployment to Prisma Access 2.2 and commit and push your changes.
      If your deployment is on a version of Prisma Access that is earlier than 2.2 Preferred, you must first upgrade to 2.2 before you can upgrade to 3.2. Upgrades from 2.0 or 2.1 versions of Prisma Access are not supported.
    2. Upgrade your deployment to Prisma Access 3.0 and commit and push your changes.
    3. Upgrade your deployment to Prisma Access 3.1 and commit and push your changes.
    4. Upgrade your deployment to either Prisma Access 3.2 or 3.2.1 and commit and push your changes.
    5. Upgrade your deployment to Prisma Access 4.0 and commit and push your changes.
    2.2 Preferred
    4.0 Preferred
    1. Upgrade your deployment to Prisma Access 3.0 and commit and push your changes.
    2. Upgrade your deployment to Prisma Access 3.1 and commit and push your changes.
    3. Upgrade your deployment to either Prisma Access 3.2 or 3.2.1 and commit and push your changes.
    4. Upgrade your deployment to Prisma Access 4.0 and commit and push your changes.
    3.0 Preferred
    4.0 Preferred
    1. Upgrade your deployment to Prisma Access 3.1 and commit and push your changes.
    2. Upgrade your deployment to either Prisma Access 3.2 or 3.2.1 and commit and push your changes.
    3. Upgrade your deployment to Prisma Access 4.0 and commit and push your changes.
    3.1 Preferred
    4.0 Preferred
    1. Upgrade your deployment to either Prisma Access 3.2 or 3.2.1 and commit and push your changes.
    2. Upgrade your deployment to Prisma Access 4.0 and commit and push your changes.

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