Your Prisma Agent License for NGFW Deployments
Understand the licensing features for Prisma Agent for NGFW
deployments.
| Where Can I Use This? | What Do I Need? |
- NGFW (Managed by Panorama)
|
- Check the prerequisites for the supported PAN-OS versions
- Prisma Agent license for NGFW deployments
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Prisma Agent, a next-generation mobile access agent from Palo Alto Networks,
offers enhanced security, performance, and manageability for remote access users. It
enables you to remotely troubleshoot endpoint issues and collect agent logs and
additional data such as OS and endpoint events without intervention from end users. Prisma Agent provides in-product user-group based agent upgrades with
rollback functionality, enabling gradual upgrades while maintaining business continuity.
To aid in gradual adoption, Prisma Agent can coexist with existing
GlobalProtect™ deployments in your current setup.
Review the following licensing options and requirements to help you effectively deploy
and manage Prisma Agent on your NGFW systems, ensuring integration with your
existing infrastructure and adherence to licensing terms.
Licensing Options
You can obtain Prisma Agent for your NGFW deployments through three main
options:
License Activation and Management
To activate
Prisma Agent, you need to
install the license on your NGFW firewall.
This will replace any existing GlobalProtect licenses. You will notice the licensing
page updates, with the heading changing from
GlobalProtect
Gateway to
Gateway, and the description
updating to
Gateway License for Prisma Access Agent.
After you
install the license on your NGFW firewall,
it will replace any existing GlobalProtect licenses. You will notice the licensing
page updates, with the heading changing from
GlobalProtect
Gateway to
Gateway, and the description
updating to
Gateway License for Prisma Access Agent.
In older versions of PAN-OS, only the
description gets updated to Gateway License for Prisma Access Agent.
Key Licensing Requirements and Considerations
The Prisma Agent license entitles
you to use the GlobalProtect app and Prisma Agent and replaces the former
GlobalProtect Gateway License. The Prisma Agent
license lets you connect from both the GlobalProtect app and Prisma Agent.
Your maximum number of supported sessions is determined by your hardware model's
platform limit.
For high availability deployments, you must install identical licenses on both
devices. You can use the new license on older PAN-OS releases, ensuring
compatibility with your existing infrastructure.
Evaluation and Expiration
You can evaluate Prisma Agent for up to 90 days, with the possibility of
extension if needed. You're allowed to evaluate it on NGFWs with existing
GlobalProtect subscriptions.
Additional Licensing Details
Your LAB and NFR licenses include the
Prisma Agent license. You can get
renewal SKUs in the format PAN--PAA-R, such as PAN-<PA-1420>-PAA-R. When you
purchase a
Prisma Agent or ELA SKU, you also get
Strata Cloud Manager Essentials. If you
need additional support, you can obtain a Customer Success & Professional
Service SKU (PAN-CONSULT-NGFW-QS-PAA-REMOTEACCESS).