Features Introduced in Prisma Access 1.8
Table of Contents
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Prisma Access Docs
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3.2 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
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- Features in Prisma Access 3.2 and 3.2.1
- Changes to Default Behavior
- Upgrade the Cloud Services Plugin
- Prisma Access Known Issues
- Prisma Access Addressed Issues
- Release Updates for Reports
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- Features in Prisma Access 3.1 Preferred and Innovation
- Features in Prisma Access 3.0 Preferred and Innovation
- Features Introduced in Prisma Access 2.2 Preferred
- Features Introduced in Prisma Access 2.1 Innovation
- Features Introduced in Prisma Access 2.1 Preferred
- Features Introduced in Prisma Access 2.0 Innovation
- Features Introduced in Prisma Access 2.0 Preferred
- Features Introduced in Prisma Access 1.8
- Features Introduced in Prisma Access 1.7
- Features Introduced in Prisma Access 1.6.1
- Features Introduced in Prisma Access 1.6.0
- Features Introduced in Prisma Access 1.5.1
- Features Introduced in Prisma Access 1.5.0
- Features Introduced in Prisma Access 1.4.0
- Features Introduced in Prisma Access 1.3.1
- Features Introduced in Prisma Access 1.3.0
- Features Introduced in Prisma Access 1.2.0
- Features Introduced in Prisma Access 1.1.0
- Getting Help
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- Allocate Licenses for Prisma Access (Managed by Strata Cloud Manager)
- Plan Service Connections for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Add Additional Locations for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Enable Available Add-ons for Prisma Access (Managed by Strata Cloud Manager)
- Search for Subscription Details
- Share a License for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Increase Subscription Allocation Quantity
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- Activate a License for Prisma Access (Managed by Strata Cloud Manager) and Prisma SD-WAN Bundle
- Activate and Edit a License for SASE 5G Through Common Services
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- Prisma Access Onboarding Workflow
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4.0 & Later
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
- Prisma Access China
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- Set Up Prisma Access
- Configure the Prisma Access Service Infrastructure
- Remote Networks: IPSec Termination Nodes and Service IP Addresses
- Remote Networks: IP Address Changes Related To Bandwidth Allocation
- Remote Networks: Service IP Address and Egress IP Address Allocation
- API Examples for Retrieving Prisma Access IP Addresses
- Get Notifications When Prisma Access IP Addresses Change
- Prisma Access Zones
- DNS for Prisma Access
- High Availability for Prisma Access
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- Enable ZTNA Connector
- Delete Connector IP Blocks
- Set Up Auto Discovery of Applications Using Cloud Identity Engine
- Private AWS Application Target Discovery
- Security Policy for Apps Enabled with ZTNA Connector
- Monitor ZTNA Connector
- View ZTNA Connector Logs
- Preserve User-ID Mapping for ZTNA Connector Connections with Source NAT
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- Enable Dynamic Privilege Access for Prisma Access Through Common Services
- Authorize User Group Mapping in Cloud Identity Engine for Dynamic Privilege Access
- Enable the Access Agent
- Set Up the Agent Infrastructure for Dynamic Privilege Access
- Create a Snippet
- Create a Project
- Traffic Steering for Dynamic Privilege Access
- Push the Prisma Access Agent Configuration
- Download the Dynamic Privilege Access Enabled Prisma Access Agent Package
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- Install the Prisma Access Agent
- Log in to the Dynamic Privilege Access Enabled Prisma Access Agent
- Change Preferences for the Dynamic Privilege Access Enabled Prisma Access Agent
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Location
- Switch to a Different Project
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server
- Disable the Dynamic Privilege Access Enabled Prisma Access Agent
- Switch Between the Prisma Access Agent and GlobalProtect App
- View and Monitor Dynamic Privilege Access Users
- View and Monitor Dynamic Privilege Access Projects
- Automatic Tunnel Restoration in Dynamic Privilege Access Prisma Access Agents
- Manage Prisma SASE 5G
- App Acceleration in Prisma Access
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- Planning Checklist for GlobalProtect on Prisma Access
- Set Up GlobalProtect Mobile Users
- GlobalProtect — Customize Tunnel Settings
- GlobalProtect — Customize App Settings
- Ticket Request to Disable GlobalProtect
- GlobalProtect Pre-Logon
- GlobalProtect — Clientless VPN
- Monitor GlobalProtect Mobile Users
- How the GlobalProtect App Selects Prisma Access Locations for Mobile Users
- Allow Listing GlobalProtect Mobile Users
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- Explicit Proxy Configuration Guidelines
- GlobalProtect in Proxy Mode
- GlobalProtect in Tunnel and Proxy Mode
- Private IP Address Visibility and Enforcement for Agent Based Proxy Traffic
- SAML Authentication for Explicit Proxy
- Set Up Explicit Proxy
- Cloud Identity Engine Authentication for Explicit Proxy Deployments
- Proxy Mode on Remote Networks
- How Explicit Proxy Identifies Users
- Explicit Proxy Forwarding Profiles
- PAC File Guidelines
- Explicit Proxy Best Practices
- Monitor and Troubleshoot Explicit Proxy
- Block Settings for Explicit Proxy
- Use Special Objects to Restrict Explicit Proxy Internet Traffic to Specific IP Addresses
- Access Your Data Center Using Explicit Proxy
- App-Based Office 365 Integration with Explicit Proxy
- Chromebook with Prisma Access Explicit Proxy
- Configure Proxy Chaining with Blue Coat Proxy
- IP Address Optimization for Explicit Proxy Users- Proxy Deployments
- DNS Resolution for Mobile Users—Explicit Proxy Deployments
- View User to IP Address or User Groups Mappings
- Report Mobile User Site Access Issues
- Enable Mobile Users to Access Corporate Resources
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- Planning Checklist for Remote Networks
- Allocate Remote Network Bandwidth
- Onboard a Remote Network
- Connect a Remote Network Site to Prisma Access
- Enable Routing for Your Remote Network
- Onboard Multiple Remote Networks
- Configure Remote Network and Service Connection Connected with a WAN Link
- Remote Networks—High Performance
- Integrate a Shared Desktop VDI with Prisma Access Using Terminal Server
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- Multitenancy Configuration Overview
- Plan Your Multitenant Deployment
- Create an All-New Multitenant Deployment
- Enable Multitenancy and Migrate the First Tenant
- Add Tenants to Prisma Access
- Delete a Tenant
- Create a Tenant-Level Administrative User
- Sort Logs by Device Group ID in a Multitenant Deployment
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- Add a New Compute Location for a Deployed Prisma Access Location
- How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
- Proxy Support for Prisma Access and Strata Logging Service
- Block Incoming Connections from Specific Countries
- Prisma Access for No Default Route Networks
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- Default Routes With Prisma Access Traffic Steering
- Traffic Steering in Prisma Access
- Traffic Steering Requirements
- Default Routes with Traffic Steering Example
- Default Routes with Traffic Steering Direct to Internet Example
- Default Routes with Traffic Steering and Dedicated Service Connection Example
- Prisma Access Traffic Steering Rule Guidelines
- Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
- Configure Traffic Steering in Prisma Access
- Preserve User-ID and Device-ID Mapping for Service Connections with Source NAT
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- Prisma Access Internal Gateway
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- Configure Privileged Remote Access Settings
- Set Up the Privileged Remote Access Portal
- Configure Applications for Privileged Remote Access
- Set Up Privileged Remote Access Profiles
- Define Permissions for Accessing Privileged Remote Access Apps
- Configure Split Tunneling for Privileged Remote Access Traffic
- Manage Privileged Remote Access Connections
- Use Privileged Remote Access
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- Integrate Prisma Access With Other Palo Alto Networks Apps
- Integrate Third-Party Enterprise Browser with Explicit Proxy
- Integrate Third-Party NDRs with Prisma Access
- Juniper Mist Integration for SASE Health
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- Connect your Mobile Users in Mainland China to Prisma Access Overview
- Configure Prisma Access for Mobile Users in China
- Configure Real-Name Registration and Create the VPCs in Alibaba Cloud
- Attach the CEN and Specify the Bandwidth
- Create Linux Instances in the Alibaba Cloud VPCs
- Configure the Router Instances
- Onboard the GlobalProtect Gateway and Configure the Prisma Access Portal
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- INC_CIE_AGENT_DISCONNECT
- INC_CIE_DIRECTORY_DISCONNECT
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_MU_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_MU_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_DNS_SERVER_UNREACHABLE_ PER_PA_LOCATION
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_RN_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_DNS_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_ECMP_TUNNEL_RTT_EXCEEDED_ BASELINE
- INC_RN_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SECONDARY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SITE_CAPACITY_PREDICTION
- INC_SC_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SITE_CAPACITY_PREDICTION
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- INC_CERTIFICATE_EXPIRY
- INC_GP_CLIENT_VERSION_UNSUPPORTED
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_CAPACITY
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_THRESHOLD
- INC_PA_INFRA_DEGRADATION
- INC_PA_SERVICE_DEGRADATION_PA_LOCATION
- INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY
- INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY
- INC_RN_ECMP_BGP_DOWN
- INC_RN_ECMP_BGP_FLAP
- INC_RN_ECMP_PROXY_TUNNEL_DOWN
- INC_RN_ECMP_PROXY_TUNNEL_FLAP
- INC_RN_ECMP_TUNNEL_DOWN
- INC_RN_ECMP_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_BGP_FLAP
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_BGP_DOWN
- INC_RN_SECONDARY_WAN_BGP_FLAP
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_FLAP
- INC_RN_SITE_DOWN
- INC_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED _THRESHOLD
- INC_RN_SPN_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_SC_PRIMARY_WAN_BGP_DOWN
- INC_SC_PRIMARY_WAN_BGP_FLAP
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_PRIMARY_WAN_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_BGP_DOWN
- INC_SC_SECONDARY_WAN_BGP_FLAP
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_TUNNEL_FLAP
- INC_SC_SITE_DOWN
- INC_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- INC_ZTNA_CONNECTOR_CPU_HIGH
- INC_ZTNA_CONNECTOR_MEMORY_HIGH
- INC_ZTNA_CONNECTOR_TUNNEL_DOWN
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- AL_CIE_AGENT_DISCONNECT
- AL_CIE_DIRECTORY_DISCONNECT
- AL_MU_IP_POOL_CAPACITY
- AL_MU_IP_POOL_USAGE
- AL_RN_ECMP_BGP_DOWN
- AL_RN_ECMP_BGP_FLAP
- AL_RN_PRIMARY_WAN_BGP_DOWN
- AL_RN_PRIMARY_WAN_BGP_FLAP
- AL_RN_PRIMARY_WAN_TUNNEL_DOWN
- AL_RN_PRIMARY_WAN_TUNNEL_FLAP
- AL_RN_SECONDARY_WAN_BGP_DOWN
- AL_RN_SECONDARY_WAN_BGP_FLAP
- AL_RN_SECONDARY_WAN_TUNNEL_DOWN
- AL_RN_SECONDARY_WAN_TUNNEL_FLAP
- AL_RN_SITE_DOWN
- AL_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- AL_RN_SPN_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_PRIMARY_WAN_BGP_DOWN
- AL_SC_PRIMARY_WAN_BGP_FLAP
- AL_SC_PRIMARY_WAN_TUNNEL_DOWN
- AL_SC_PRIMARY_WAN_TUNNEL_FLAP
- AL_SC_SECONDARY_WAN_BGP_DOWN
- AL_SC_SECONDARY_WAN_BGP_FLAP
- AL_SC_SECONDARY_WAN_TUNNEL_DOWN
- AL_SC_SECONDARY_WAN_TUNNEL_FLAP
- AL_SC_SITE_DOWN
- AL_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- AL_ZTNA_CONNECTOR_CPU_HIGH
- AL_ZTNA_CONNECTOR_MEMORY_HIGH
- AL_ZTNA_CONNECTOR_TUNNEL_DOWN
- New Features in Incidents and Alerts
- Known Issues
Features Introduced in Prisma Access 1.8
The following table describes the new features introduced
in Prisma Access version 1.8.
The 1.8 Cloud Services plugin is currently available for
new customers only. If you are currently using the Cloud Services
plugin version 1.7, you can continue with it and are not required
to upgrade to the 1.8 plugin. If you want to upgrade to the Cloud
Services plugin version 1.8, contact your authorized Palo Alto Networks
representative or partner to schedule an upgrade.
The following
features are available if you are using the 1.7 plugin without upgrading
to 1.8:
- Pre-Allocate IP Addresses for Mobile User Locations—These API enhancements are available to 1.7 customers.
- Compute Location Changes—If you add locations with compute location changes after Prisma Access 1.8 is released, Prisma Access associates the new compute locations automatically. If you have already onboarded these locations, complete the steps described in the following table to change the compute location.
Feature | Description |
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Prisma Access Licensing Changes | Prisma Access introduces changes to licensing.
The new licensing model allows you to implement and use the capabilities
of Prisma Access aligned to your business needs in a way that delivers
the fastest return on investment. Whether your applications are
migrating to the cloud, your users are working from anywhere, or
if you are looking to gain operational efficiencies, Prisma Access
offers the relevant type of license for your deployment. There
are no changes to licensing for existing Prisma Access deployments. Choose
from the following license editions:
ZTNA SIG is available for
Prisma Access for Mobile Users only; you can use all other editions
with Mobile Users, Remote Networks, or both mobile users and remote networks. All
license editions are available for Local and Worldwide Prisma Access
locations. When you purchase a license with Worldwide locations,
you can deploy Prisma Access in all Prisma Access locations. When
you purchase a license with Local locations, you can select up to
5 Prisma Access locations. For more details about what is available with
the new licenses, see the Prisma Access Licensing Guide. |
You allocate bandwidth for remote networks at an aggregate level per compute
location. The aggregate bandwidth model is available
for all new Prisma Access 1.8 deployments and for existing deployments
that have not had any remote networks onboarded before upgrading
to 1.8. If you have an existing Prisma Access deployment that has
onboarded remote networks and you then upgrade to Prisma Access
1.8, this model does not apply and you still apply bandwidth per location. Secure inbound access for remote
network sites and Quality of Service (QoS) for
remote networks is not supported in Prisma Access 1.8 when
you use the aggregate bandwidth model for remote network bandwidth
allocation. Each location has a corresponding compute
location for which bandwidth is allocated, and all sites you onboard
in a compute location share that allocated bandwidth. For example,
you want to onboard four branch offices using remote networks in
the Singapore, Hong Kong, Thailand, and Vietnam locations. All these
locations map to the Asia Southeast compute location. If you allocate
200 Mbps bandwidth to the Asia Southeast compute location, all four branch
offices will share the 200 Mbps of bandwidth. If one or more
sites are not using a large amount of bandwidth, Prisma Access makes
the remaining bandwidth available to other sites in that compute
location. | |
Prisma Access introduces an enhancement
to the API you use to retrieve
IP addresses that allows you to reserve gateway and portal IP addresses
for mobile user locations ahead of time, before you enable them.
This ability lets you add the mobile user egress IP addresses to
your organization’s allow lists before you onboard the locations,
which in turn gives mobile users access to external SaaS apps immediately
after you onboard the locations. The API response also includes
the public IP pool subnets that are the source for the egress IP
addresses for the requested locations.The gateway and portal addresses
of any locations you add will be a part of this subnet. Adding the
subnets to your allow lists provides for future location additions
without allow list modification and is beneficial if your organization’s
allow list size is limited. The IP addresses and subnets are
valid for 90 days after you retrieve them and expire after the validity
period if you do not use them. This enhancement works
for existing customers who are using the Cloud Services plugin 1.7
with no additional configuration changes required. | |
Prisma Access offers the following enhancements
to traffic steering:
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Prisma Access increases its maximum fully-supported remote
network bandwidth from 300 Mbps to 500 Mbps, and 500 Mbps is now
supported with SSL decryption. | |
GlobalProtect App Log Collection for Troubleshooting Support | If you have a Prisma Access for Users license,
you can quickly resolve mobile user connection, performance, and access
issues by having GlobalProtect users generate and send an easy to
read, comprehensive report from the end user’s endpoint to Strata Logging Service for further
analysis. You are required to use CLI to set up a client certificate
to be used between the GlobalProtect app and Strata Logging Service. See Set Up GlobalProtect Connectivity
to Strata Logging Service for details. |
Prisma Access supports custom and scheduled reports from
the Panorama that manages Prisma Access. The ability to run
custom and scheduled reports requires the Cloud Services plugin
1.8 and a minimum Panorama version of 10.0.2. | |
To optimize performance and improve latency,
Prisma Access adds a new compute location in Japan and also changes
the mapping of the following locations:
If
you add the locations after your organization installs the 1.8 plugin,
Prisma Access associates the new compute locations automatically. This
enhancement works for existing customers who are using the Cloud
Services plugin 1.7; however, if you have already onboarded these
locations, complete the following steps to take advantage of the
new compute location: To reduce
down time for mobile user deployments, you can use the new API to
pre-allocate the new gateway and portal IP addresses before you
perform these steps.
Since you need to allow time to delete
and add the existing location and change your allow lists, Palo
Alto Networks recommends that you schedule a compute location change
during a maintenance window or during off-peak hours. | |
Prisma Access will offer the following enhancements
to assist you when sharing public address space externally and internally
with private apps:
| |
WildFire UK Cloud Support | Prisma Access supports the use of the WildFire
UK cloud for Prisma Access (uk.wildfire.paloaltonetworks.com),
which is designed to adhere to data sovereignty and residency laws as
well as established data protection and privacy regulations. |