Alert Codes
Table of Contents
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Alert Codes
This section lists alert codes for Prisma Access
Insights.
About Alert Codes
| Alert Code | Alert Specifics | Severity |
|---|---|---|
|
AL_MU_GATEWAY _SCHEDULED_AUTOSCALE_ FAILURE
|
Scheduled autoscale failure for Mobile User (MU) gateway.
|
Notification
|
|
AL_MU_IP_POOL_ USAGE
|
MU private IP pool use exceeds 85% worldwide or for the indicated
theater.
IP subnet usage is compared to the total of IP subnets at the
theater/worldwide level.
|
Usage exceeds 85%: Medium severity
|
|
AL_MU_IP_POOL_ CAPACITY
|
MU private IP pool use is 100% worldwide or for the indicated
theater.
IP subnet usage is compared to the total of IP subnets at the
theater/worldwide level.
|
Usage is 100%: High severity
|
|
AL_PRISMA_ACCESS_ INFRASTRUCTURE_ NOTIFICATION
|
Infrastructure notification related to Prisma Access upgrade,
maintenance, or vulnerability.
|
Notification
|
|
AL_RN_ECMP_TUNNEL _DOWN
|
The ECMP tunnel {tunnel_name} for the remote network is down.
An alert is raised if in 10 minutes, the ECMP tunnel for the
remote network is not detected to be up.
|
High
|
|
AL_RN_ECMP_TUNNEL_FLAP
|
The ECMP tunnel {tunnel_name} for the remote network is
flapping.
An alert is raised if the ECMP tunnel for remote network flaps
(up to down or down to up) 5 times within the past 10
minutes.
|
Medium
|
|
AL_RN_PRIMARY_WAN_ TUNNEL_DOWN
|
The primary WAN tunnel {tunnel_name} for the remote network is
down.
An alert raised if in 10 minutes, the primary WAN tunnel for the
remote network is not detected to be up.
|
High
|
|
AL_RN_PRIMARY_WAN_ TUNNEL_FLAP
|
The primary WAN tunnel {tunnel_name} for the remote network is
flapping.
An alert is raised if the primary WAN tunnel for the remote
network flaps (up to down or down to up) 5 times within the past
10 minutes.
|
Medium
|
|
AL_RN_SECONDARY_WAN _TUNNEL_DOWN
|
The secondary WAN tunnel {tunnel_name} for the remote network is
down.
An alert is raised if in 10 minutes, the secondary WAN tunnel for
the remote network is not detected to be up.
|
Low
|
|
AL_RN_SECONDARY_WAN_ TUNNEL_FLAP
|
The secondary WAN tunnel {tunnel_name} for the remote network is
flapping.
An alert is raised if the secondary WAN tunnel for the remote
network flaps (up to down or down to up) 5 times within the past
10 minutes.
|
Medium
|
|
AL_RN_SITE_DOWN
|
All tunnels for a remote network site are down.
An alert is raised if in 10 minutes, no tunnels for the remote
network site in the location are detected to be up.
|
High
|
|
AL_RN_SITE_LONG_DURATION
_EXCEEDED_CAPACITY
|
Remote Network bandwidth consumption was
consistently greater than 100% of the capacity for at least one
hour per day for at least three of the last five days.
This bandwidth alert applies to the per Remote Network site
bandwidth allocation model and not to the Aggregate Bandwidth
allocation model.
|
High
|
|
AL_RN_SITE_LONG_ DURATION_CAPACITY_
EXCEEDED_THRESHOLD
|
Remote Network bandwidth consumption was
consistently greater than 90%, but less than 100%, of capacity
for at least four hours per day for at least three of the last
five days.
This bandwidth alert applies to the per Remote Network site
bandwidth allocation model and not to the Aggregate Bandwidth
allocation model.
|
Medium
|
|
AL_SC_ECMP_TUNNEL _DOWN
|
The ECMP tunnel {tunnel_name} for the service connection is
down.
An alert is raised if in 10 minutes, the ECMP tunnel for the
service connection is not detected to be up.
|
High
|
|
AL_SC_ECMP_TUNNEL_FLAP
|
The ECMP tunnel {tunnel_name} for the service connection is
flapping.
An alert is raised if the ECMP tunnel for service connection
flaps (up to down or down to up) 5 times within the past 10
minutes.
|
Medium
|
|
AL_SC_PRIMARY_WAN_ TUNNEL_DOWN
|
The primary WAN tunnel {tunnel_name} for the service connection
is down.
An alert is raised if in 10 minutes, the primary WAN tunnel for
the service connection is not detected to be up.
|
High
|
|
AL_SC_PRIMARY_WAN_ TUNNEL_FLAP
|
The primary WAN tunnel {tunnel_name} for the service connection
is flapping.
An alert is raised if the primary WAN tunnel for the service
connection flaps (up to down or down to up) 5 times within the
past 10 minutes.
|
Medium
|
|
AL_SC_SECONDARY_WAN_ TUNNEL_DOWN
|
The secondary WAN tunnel {tunnel_name} for the service connection
is down.
An alert is raised if in 10 minutes, the secondary WAN tunnel for
the service connection is not detected to be up.
|
Low
|
|
AL_SC_SECONDARY_WAN _TUNNEL_FLAP
|
The secondary WAN tunnel {tunnel_name} for the service connection
is flapping.
An alert is raised if the secondary WAN tunnel for the service
connection flaps (up to down or down to up) 5 times within the
past 10 minutes.
|
Medium
|
|
AL_SC_SITE_DOWN
|
All tunnels for a service connection site are down.
An alert is raised if in 10 minutes, no tunnels for the service
connection site in the location are detected to be up.
|
High
|
|
AL_SC_SITE_LONG_DURATION
_EXCEEDED_CAPACITY
|
Service connection bandwidth consumption was
consistently greater than 100% of the capacity for at least one
hour per day for at least three of the last five days.
|
High
|
|
AL_SC_SITE_LONG_DURATION _CAPACITY_EXCEEDED_
THRESHOLD
|
Service Connection bandwidth consumption was
consistently greater than 90%, but less than 100%, of capacity
for at least four hours per day for at least three of the last
five days.
|
Medium
|