Prisma SD-WAN Administrator’s Guide
    : Customize Cellular Firmware
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    7. Configure Cellular Interfaces
    8. Customize Cellular Firmware
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    Prisma SD-WAN Administrator’s Guide

    Customize Cellular Firmware

    Table of Contents

    Customize Cellular Firmware

    Learn to customize the cellular firmware.
    The ION device and the modem store multiple carrier-specific firmware files. The firmware specific to AT&T, T-Mobile, and Verizon along with Generic (PTCRB and/or GCF certified) are pre-loaded on the modem and the ION device storage. The appropriate firmware is loaded on the modem based on the inserted SIM.
    The
    Firmware
     page displays the current firmwares available on the modem and the current recommended firmware and version. Upgrade the firmware when the recommended version is different from the current version for your specific carrier. The ION device downloads the new firmware from controller inventory and then upgrades the carrier firmware on the modem.
    After you customize the firmware, the pre-loaded carrier firmwares on the modem and the ION device is removed or updated based on the customization.
    1. Select
      Workflows
      Devices
      Claimed Devices
      , select the device you want to configure.
    2. From the ellipsis menu, select
      Configure the Device
       and select
      Interfaces
      Firmware
       to customize.
      Firmware Configuration
       shows the running firmware and version, carriers, current and recommended versions, and the Update Status. The
      Update Status
       recommends if you need to customize or update the firmware.
    3. Click
      Customize Firmware
       to update the firmware.
    4. Select Carrier Firmware
       and the corresponding version and click
      Next
      .
      You can select a maximum of two firmwares files which are loaded on to the modem. Inactive firmware are stored on the ION device.
      To delete an existing firmware, click the delete icon against the firmware file .
    5. For
      Download and Update Time
       select whether you want to update the selected firmware
      Now
       or
      Later
      .
      If you selected Later, select the
      Download Time
       and
      Update Time
      .
      You can choose
      Custom time
       option to update the firmware.
    6. (
      Optional
      ) Configure the
      Advanced
       settings.
      • Leave the
        Interfaces
         blank to use the default setting.
      • Leave
        Max Download Time
         blank for default setting or enter 5 - 59 number of minutes.
      • Leave
        Max Upgrade Time
         blank for default setting or enter 5 - 59 number of minutes.
    7. Save
       the changes.

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