: Configure the Email Alias and Logo for Sending Notifications
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Configure the Email Alias and Logo for Sending Notifications

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Configure the Email Alias and Logo for Sending Notifications

Customize the email alias and logo on
Data Security
for policy violation notifications.
Data Security
is configured with an SMTP service enabling you to send email notifications when a policy violation occurs. When you email a user, the default display name is
Data Security
and the sender email address is
no_reply@paloaltonetworks.com
. Although asset owners can reply to this default sender email address,
no_reply
discourages them. Best practice is to change this default and others to personalize your communications. Use the logo feature to legitimize the email sender so asset owners don't mistake your email as spam.
Because General Settings applies to all the cloud apps on
Data Security
, you must be an administrator with a Super Admin role or an Admin role with access to all apps to modify this setting.
  1. To configure email alias:
    If you are using this console
    Select
    Cloud Management Console
    Settings
    Workflow Settings
    Email Configuration
    .
    SaaS Security Console
    Select
    Settings
    General Settings
    Workflow Settings
    , specify the following settings, then
    Save
    .
    • Sender Name
      —Name of the sender of the email message. Best practice is to use a name with imperative, such as Security Administrator or Compliance Auditor.
    • Reply-to-Email
      —Address to use for communications. Best practice is to use a distribution list or an alias with a group of administrators or compliance auditors. Optionally, you can choose an alias that automatically triggers a helpdesk ticket upon reply.
    • Default Time Zone
      —Local time zone to display in communications.
    • Default Language
      —Supported language of choice for communications.
  2. Upload an
    Email Logo
    (
    Settings
    Workflow Settings
    Email Configuration
    in the Cloud Management Console). Browse to select the image, then
    Save
    .

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