Begin Scanning a Microsoft Teams App
Table of Contents
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- What’s Data Security?
- Navigate To Data Security in Cloud Management Console
- Activate Data Security on the Hub
- Access Data Security for Standalone SaaS Security
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- Allowed List of IP Addresses
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- Begin Scanning an Amazon Web Services App
- Begin Scanning a Bitbucket Cloud App
- Begin Scanning a Box App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Citrix ShareFile App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a GitHub V2 App
- Begin Scanning a Gmail App
- Begin Scanning a Google Cloud Storage App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira Cloud App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Azure Storage App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning Microsoft Office 365 Apps
- Begin Scanning a Microsoft Teams App
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a Slack for Enterprise Grid App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App (Beta)
- Begin Scanning a Yammer App
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Reauthenticate to a Cloud App
- Verify Permissions on Cloud Apps
- Start Scanning a Cloud App
- Stop Scanning a Cloud App
- Rescan a Managed Cloud App
- Delete Cloud Apps Managed by Data Security
- API Throttling
- Configure Classification Labels
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- SaaS Security with Enterprise DLP
- Predefined Data Patterns on Data Security
- Proximity Keywords
- Confidence Levels
- Shared Data Profiles and Data Patterns
- Modify a Predefined Data Pattern
- Create a Custom Data Profile
- Add a File Property Data Pattern
- Create a Custom Data Pattern
- Use Exact Data Matching (EDM)
- Enable or Disable a Machine Learning Data Pattern
- Configure WildFire Analysis
- Configure Regular Expressions
- Enable or Disable a Data Pattern
- View and Filter Data Pattern Match Results
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- What is an Incident?
- Assess New Incidents on Data Security
- View Asset Details
- Filter Incidents
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Track Down Threats with AutoFocus
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Analyze Inherited Exposure
- Email Asset Owners
- Modify Incident Status
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- What is a Data Violation?
- Assess New Data Violations on Data Security
- Configure Data Violation Alerts on Data Security
- Filter Data Violations on Data Security
- View Asset Snippets for Data Violations on Data Security
- View Data Violation Metrics on Data Security
- Modify Data Violation Status on Data Security
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- What’s SaaS Security Inline?
- Navigate To SaaS Security Inline
- SaaS Visibility for NGFW
- SaaS Visibility and Controls for NGFW
- SaaS Visibility for Prisma Access
- SaaS Visibility and Controls for Panorama Managed Prisma Access
- SaaS Visibility and Controls for Cloud Managed Prisma Access
- Activate SaaS Security Inline for NGFW
- Activate SaaS Security Inline for VM-Series Firewalls with Software NGFW Credits
- Activate SaaS Security Inline for Prisma Access
- Connect SaaS Security Inline and Cortex Data Lake
- Integrate with Azure Active Directory
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- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Predefined SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
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- Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Manage Enforcement of Rule Recommendations on NGFW
- Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access
- Change Risk Score for Discovered SaaS Apps
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- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard a Dropbox Business App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitHub Enterprise App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Exchange App to SSPM
- Onboard a Microsoft OneDrive App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Microsoft SharePoint App to SSPM
- Onboard a Microsoft Teams App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard Office 365 Productivity Apps to SSPM
- Onboard an Okta App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Delete SaaS Apps Managed by SSPM
Begin Scanning a Microsoft Teams App
Learn how to add the Microsoft Teams app so that
Data Security
can protect the assets on them from data exfiltration
and malware propagation.To connect Microsoft Teams to
Data Security
and begin scanning assets, you need to:- Plan to add the Office 365 app—either before or after you add the Microsoft Teams app, if you haven’t already done so.Data Securitydepends on Office 365 app to scan Microsoft Teams attachments. In doing so, you must meet the onboarding requirements for Office 365 app.Additionally, enable activity monitoring during the course of onboarding the Office 365 app. Turn on auditing in Office 365 to record user and admin activity. This feature isn’t enabled by default.Data Securityneeds audit logs to search and report on activity and to perform forward scans. If you don’t turn on auditing, you’ll observe missing functionality related to user and administrator activity for Microsoft Teams, including activity related to channel creation.
- Ensure that you have an Office 365 account with Global Administrator role permissions.
- GrantData Securityaccess to Microsoft Teams.
- Add the Microsoft Teams app toData Security, providingData Securityinformation about your Microsoft Teams account.
Due to new Microsoft licensing requirements, Microsoft Teams
connector will work only for customers running the E5 licenses.
Support for
automated remediation capabilities varies by SaaS application.
Add Microsoft Teams App
For
Data Security
to scan assets, you must consent to specific permissions during adding the
Microsoft Teams app.- Establish communication betweenData Securityand Microsoft Teams.
- Go to http://portal.microsoftonline.com and log out of Office 365 to ensure that you're not logged in as a user other than an account with Global Admin role permissions.
- Log in to Office 365 using an account that has the Global Admin role permissions:
- To add the Microsoft Teams app, go to.Data SecurityApplicationsAdd ApplicationMicrosoft Teams
- SelectMicrosoft Teams.
- Select Connect to Microsoft Teams Account.
- Enter the login credentials for the account with Global Admin role privileges on the Microsoft online page to whichData Securityredirects you.
- Review andAcceptthe permissions requested.Data Securityrequires these permissions to scan your assets on Microsoft Teams.After authentication,Data Securityadds the new Microsoft Teams app to the Cloud Apps list asMicrosoft Teamsn, where n is the number of Microsoft Teams app instances that you connected toData Security. For example, if you added one Microsoft Teams app, the name displays asMicrosoft Teams 1. You’ll specify a descriptive name soon.
Troubleshooting Onboarding for Microsoft Teams App
To ensure that your app has onboarded correctly without any issues in authentication
or permissions, Data Security performs validation checks between the onboarding and
scanning process. You can start scanning only after a successful validation. For
Microsoft Teams, the following two validations happen:
- App Authentication
- Validating Permissions
After the validation is successful, Data Security displays the sample user
activities.
If the
App Authentication
or Validating
Permissions
check fails, try the following:- Ensure you have administrator permissions.
- Check if Palo Alto Networks application is listed in the list of Enterprise Applications. Following are the app names for specific regions:
- Prisma SaaS by Palo Alto Networks AP1 for MSTeams
- Prisma SaaS by Palo Alto Networks EU1 for MSTeams
- Prisma SaaS by Palo Alto Networks IN for MSTeams
- Prisma SaaS by Palo Alto Networks NAM for MSTeams
- Prisma SaaS by Palo Alto Networks UK1 for MSTeams
- Palo Alto Networks NG-CASB - AUS - Teams
- If Palo Alto Networks application is not listed, check if the Audit Logs Activity displays asConsent to application, Target as<app from the list given above>, and Status asSuccess.
See the following table to understand the errors you are facing during
validation.
Error Codes | Description |
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Errors in App Authentication | |
invalid_request | Request is invalid. |
invalid_grant | Internal error encountered. |
unauthorized_client | The installed app in the Marketplace was uninstalled manually
from your cloud app. |
invalid_client | Issue related to Marketplace instance. |
temporarily_unavailable | Microsoft Teams app issue on the server side. Please
reinstall. |
Errors in fetching sample assets and activities | |
accessDenied | Access is denied for ${user}. |
activityLimitReached | App's API limit reached. Try after sometime. |
invalidRange | You don't have any thing to get for this entity. |
invalidRequest | Request is invalid. |
itemNotFound | No data associated with this entity. |
notAllowed | Authentication failure while retrieving the entity. |
notSupported | Getting entity with required information no longer supported. |
serviceNotAvailable | Microsoft Teams server is not responding. |
quotaLimitReached | Quota for app request has been exhausted for now. |
unauthenticated | Microsoft Teams app issue from server side. |
If the issue persists, contact SaaS Security Technical Support.
Customize Microsoft Teams App
After you add the Microsoft Teams app, customize
the app to make use of capabilities that are unique to this app
or that differentiate this app instance from others.
- (Optional) Give a descriptive name to this app instance.
- Select the Microsoft Teams n link on the Cloud Apps list.
- Enter a descriptiveNameto differentiate this instance of Microsoft Teams from other instances you're managing.
- ClickDoneto save your changes.
- Next step: Proceed to Identify Risks.
Identify Risks
When you add a new cloud app, then enable scanning,
Data Security
automatically scans the cloud app against the
default data patterns and displays the match occurrences. You can
take action now to improve your scan results and identify risks.- To Start scanning the new Microsoft Teams app for risks, go to.Data SecurityApplicationsMicrosoft TeamsEnable Scanning
- During the discovery phase, asData Securityscans files and matches them against enabled policy rules:
- Verify thatData Securitydisplays assets.Attachments display under Office 365 as outlined in FAQs for Microsoft Teams App.
- Verify that your default policy rules are effective. If the results don’t capture all risks or you see false positives, proceed to next step to improve your results.
- (Optional) Modify match criteria for existing policy rules.
- (Optional) Add new policy rules.Consider the business use of your cloud app, then identify risks unique to your enterprise. As necessary, add new:
- (Optional) Configure or edit a data pattern.You can Configure Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specify.
FAQs for Microsoft Teams App
Question | Answer |
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What content does Data Security scan for
Microsoft Teams? | |
How does SaaS Security display Microsoft Teams
attachments? | Data Security web interface displays
the attachment as a SharePoint or OneDrive asset, not as a Microsoft
Teams asset. If your assets are not displaying as expected,
there are known reasons as outlined in Fix Office 365 Quarantine Issues. |
Does Data Security support quarantine for
Microsoft Teams channel messages and direct chats? | Yes, as outlined in Remediation Support on Data Security. |
Does Data Security block sensitive content
in channel messages? | Data Security can't currently prevent users from posting sensitive content in messages to a
channel, but automatic remediation is supported for User
Quarantine as outlined in Remediation Support on Data Security.With
automatic remediation (User Quarantine), the following occurs automatically
for the message that contains the sensitive content:
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Can SaaS Security web interface display connection information (for example, IP address and OS
version) for meeting participants who are not Microsoft users or
who weren’t logged in under their accounts? | No. SaaS Security web interface can only display information provided by Microsoft's logs or
events. |