Create Notification Profiles for Incidents

1. From the Incidents > Incidents > Notification Profiles page, select Create Notification Profile.

2. Enter the profile name and description.
   The default profile receives Informational alerts for the tenant. In other notification profiles, you can elect to receive informational alerts or not.
3. Under RECIPIENTS, select Email or Webhooks.
   • To use Email, enter a valid Email Name and Email Addresses. You can add multiple email addresses separated by a comma.
   • Enable Include Associated Events to get all updates related to an incident excluding the initial trigger and resolution.
   • Webhooks are custom HTTP callbacks that you define. They are triggered by an event, such as pushing code to a repository or posting a comment on an issue. When the event occurs, the source app makes an HTTP request to the URI configured for the webhook. To use Webhooks:
     1. Enter a webhook name and a valid URL.
     2. Under Auth Type, select None, Basic, or Token.
        • None—You don’t need to add any more information.
        • Basic—Enter the username and password of the webhook.
        • Token—Enter the webhook token.
        See Webhook Data Schema for Incidents.
   For ServiceNow integration, see Integrate ServiceNow with Strata Cloud Manager.
4. Save Profile.