Workflows: Software Upgrades
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Strata Cloud Manager

Workflows: Software Upgrades

Table of Contents

Workflows: Software Upgrades

Use to
Strata Cloud Manager
to plan and manage your software upgrades for NGFW and
Prisma Access
.
Where Can I Use This?
What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • NGFW (Managed by Strata Cloud Manager)
  • AIOps for NGFW Premium
    license or
    Prisma Access
    license
Use
Strata Cloud Manager
to plan and manage your software upgrades for NGFWs and
Prisma Access
.

NGFW

Learn how to plan the upgrade of your devices by analyzing them and creating upgrade recommendations.
Select
Workflows
Software Upgrades
Upgrade Recommendations
to plan the upgrade of your devices by analyzing them and creating upgrade recommendations.

Upgrade Recommendations

In
Workflows
Software Upgrades
Upgrade Recommendations
, you can create recommendations to determine the best software version for your devices that can be upgraded. Software Upgrade Recommendations analyzes the features enabled on firewalls and provides a customized recommendation that includes:
  • Best software version for your devices that you can upgrade.
  • Information about new features, changes to behavior, vulnerabilities and software issues in each recommended software version.
The types of upgrade recommendations are:
For every plan in
Upgrade Recommendations
, you can:
  • view the number of devices that require an upgrade and the must fix vulnerabilities.
  • edit the name of a recommendation report to differentiate custom reports.
  • filter the recommendation reports by Creation Date, Plan Name, and Recommendations Generated By.
  • delete an upgrade recommendation that is failed or no longer required.
Click a recommendation report to view the detailed report with the upgrade options for the devices. Select an upgrade option to view further details about
New Features
,
PAN-OS Known Vulnerabilities
,
Changes of Behavior
and
PAN-OS Known Issues
. For a known issue under
PAN-OS Known Issues
, the value under
Associated Case Count
is obtained by the number of customers that have reported this issue.
Click
Export
to download this report in a CSV format.

Generate On-Demand Software Upgrade Recommendations

  1. Navigate to
    Workflows > Software Upgrades > Upgrade Recommendations
    .
  2. Generate New Upgrade Recommendations
    .
  3. Select
    a Tech Support File (TSF) and
    Upload
    .
    • You can upload TSF of only one device at a time and it must be TSF in the .tgz file format.
    • Software Upgrade Recommendations supports TSF from devices with the PAN-OS version 9.1 or above for report generation.
  4. View the software upgrade recommendations after the status is displayed as
    Ready
    . You can also check the
    Status
    column to see if there are any errors related to the upload, file format, or processing of the TSF file.

Prisma Access

Select
Workflows
Software Upgrades
Prisma Access
to view information about the Prisma Access dataplane upgrade process.
You can:
  • Understand the Prisma Access dataplane upgrade process.
  • Choose your upgrade preferences:
Select a tenant name to choose your upgrade preferences. For more information, see Choose a Preferred Window for Certain Prisma Access Upgrades.

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