End User Coaching
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End User Coaching

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End User Coaching

End User Coaching allows you to immediately display an alert for end users when they generate an Enterprise Data Loss Prevention (E-DLP) incident.
End User Coaching allows you to notify and coach end users when their actions violate a Security policy rule because it contains sensitive data that cannot leave your corporate network. Prisma Access (Managed by Strata Cloud Manager) administrators can immediately notify end users through the Access Experience User Interface (UI) when an end user uploads, downloads, or posts content that is blocked by Enterprise Data Loss Prevention (E-DLP). End user notifications are configured using the User Coaching Notification Template created on Strata Cloud Manager and are associated with a DLP rule for both File-Based and Non-File Based traffic. The notification template allows you to fully customize the message to be displayed in the notification and support variables to dynamically fill in DLP incident information based on the file name, traffic direction, application, and action. After an Enterprise DLP incident is generated, the end user who generated the incident can view the Data Security notification to view more details about current and past notifications.