You can now configure the GlobalProtect app to rerun the HIP remediation script whenever the GlobalProtect endpoint fails the process check after running the configured HIP remediation process.

This feature enables the app to rerun the HIP remediation script when the process fails after the set HIP remediation timeout period to help the endpoint recover from a HIP check failure. The app reruns the remediation script after a process check failure based on the HIP Process Remediation Retry count you configure through the app settings of the GlobalProtect portal. When you enable this feature, the GlobalProtect app resubmits the HIP report only after the app reruns the HIP remediation script in case of HIP check failures.

For example, if you configure the retry count as 3 and the remediation timeout period as 5 mins in the portal configuration, then every time the endpoint fails the process check after performing the remediation process, the app runs the script three times and waits up to 5 mins before it submits the HIP report.