Dynamic DNS Registration Support for Mobile Users—GlobalProtect
Prisma Access supports the updating of enterprise DNS servers with mobile users’ A
and PTR records using DDNS registration. Read this section to learn how to enable this
feature.
When a mobile user connects remotely to Prisma Access using GlobalProtect, the DNS
and IP Address Management (IPAM) servers in your enterprise are not updated with the
GlobalProtect gateway-assigned client IP address and endpoint FQDN. This results in
your IT administrator and your apps not being able to identify and update remote
endpoints with FQDN. With Dynamic DNS registration, Prisma Access integrates with
IPAM vendors to dynamically create A and PTR records in the DNS servers with IPAM
updates.