Incident policy framework provides user defined control over system generated alerts and incidents in the network. You can use incident policy rules to suppress or escalate incidents that arise during a scheduled time period and can also change the default priority of system generated incidents to a priority level that is more aligned with the your business requirements.

You can now suppress incidents for a selected period of time using Incident Policies. With incident policy rules, you can specify the dampening interval during which the system suppresses events generated by resources during the specified period.